Lead Software Engineer - Salesfoce (Service Cloud)

Hiring near our US Centers of Excellence.

Hybrid, flexible environment

Irving, TX

Gartner offers a hybrid, flexible environment, with remote work  that allows associates great flexibility to work from home, and opportunities to connect with colleagues for moments that matter on-site. Candidates that apply should be located within a reasonable proximity to one of Gartner’s Centers of Excellence office locations.

About Gartner IT:

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients.  We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner.  Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.  

About the role:

This is a unique opportunity for a systematic, creative, and experienced individual to make a big impact on Gartner’s client experience as part of the Gartner Research and Consulting Group. You will play a key role for a newly chartered program working to modernize Gartner’s CRM technology .

What you will do:

• Designing, implementing, unit, integration testing and supporting Salesforce applications and services

• Contribute to the review and analysis of business requirements

• Collaborate on architecture and technical design discussions

• Perform and participate in code reviews, peer inspections and technical design/specifications

• Documenting and review detailed design

What you will need:

• Bachelor’s degree or foreign equivalent degree in Computer Science or a related field required.

• 8+ years’ experience in software development experience with Salesforce Force.com platform/Sales Cloud/Service Cloud implementations

• A minimum of 8 years of experience in UI development using Aura, Lightning Web Components, and Visualforce and leading a team of software engineers. 

• Experience in developing applications on the Salesforce platform using Apex, controllers, triggers, Flows, etc.

• Experience in integrating Salesforce with external systems/applications using REST/SOAP APIs, SOSL and SOQL, Batch & Asynchronous processes, Platform Events, Change data capture etc.

• Strong Team Player, Critical Thinker, Analytical, and excellent problem-solving skills,  verbal & communication skills  are required

• Ability to anticipate and produce design applications that work with governor limits and scale appropriately. Excellent software development and object-oriented design fundamentals

Nice to Have:

• Certified Salesforce Platform Developer I

• Certified Salesforce Platform Developer II

• Certified Salesforce Administrator

• Experience working with Jira, Git/SVN, Jenkins, bitbucket etc.

• Scrum software development methodology experience is required

• Thorough understanding of the Salesforce ALM (Application Lifecycle Management) including Salesforce deployment effectively using VS Code and Metadata API

• Experience in participating in architecture and design (architecture, design patterns, reliability and scaling) of new and current systems

What you will get:

• Competitive Compensation Package

• Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!

• 20+ PTO days plus holidays and floating holidays in your first year

• Extensive Medical, Dental and Vision plans

• Hybrid environment with flexibility, remote work 

• Parental leave

• Gartner Gives Charity Match

• Employee Assistance Program (EAP)

• Employee Stock Purchase Plan

• Health and wellness related allowance programs

• 401K with corporate match, immediate vesting

• Collaborative, team-oriented culture that embraces diversity 

• Professional development and unlimited growth opportunities