The Lead Retail Pharmacist accepts the responsibility and accountability for the accurate control of and appropriate dispensing of all prescription and non-prescription medications, as required by the Iowa Board of Pharmacy.  Ensures appropriate counseling of patients regarding their medications.  Supervises the day-to-day operations of the pharmacy.  Leads colleagues in standards of quality of care, inventory control, and intra and interdepartmental communications.  

Assists with selecting, developing, and maintaining a team of competent staff. Holds self and team accountable for achieving the highest level of quality of care, customer service, and employee satisfaction, and recognizes the contribution for desired results. Driven to meet and exceed customer expectations. 

• Adheres to the principles of caring and expected behaviors outlined in MercyOne Dubuque Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Dubuque Medical Center's Mission and Values.

• Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a Accepts responsibility for the timely, accurate, and appropriate preparation of medications and pharmaceutical supplies, using accepted procedures to fulfill prescription orders issued by physicians, dentists, and other qualified providers

• Performs duties with flexibility, adapting to changing schedules and needs of the customers, prioritizing workload accordingly

• Manages schedule for pharmacists, technicians, and support personnel at site of responsibility.

• Manages timecards and approves payroll for pharmacists, technicians, and support personnel at site of responsibility.

• Counsels’ patients receiving prescription medications, non-prescription medications, devices and supplies, as appropriate while protecting their health and drug information.

• Provides information to medical staff concerning all aspects of clinical pharmaceutical 

• information pertaining to the patients care and well-being, keeping in mind the

• confidential nature of all such information and communication. 

• Monitors patient medication therapy for pharmaceutical care parameters and documents (as 

•  required) the appropriate findings, recommendations, interventions and outcomes.   

• Coaches and maintains positive behaviors, approaches, attitude, and commitment to interpersonal service toward patients, visitors, customers and co-workers.  

• Assists in the development of policies and procedures related to pharmaceutical services

• Shares in the “on-call” and weekend rotation responsibilities. 

• Coordinates colleague training, development, and education in area of responsibility for all colleagues, pharmacy residents, students and interns.

• Completes colleague evaluations for area of responsibility annually.

• Recruits, screens, and participates in the interview and selection of new pharmacy colleagues.

• Assists with coordinating student and resident rotations and activities.

• Attends meetings and participates in committees as appropriate.

• Actively leads training of new colleagues.

• Ensures all state and federal laws surrounding the appropriate security and control of and dispensing of medications are followed in area of responsibility.

• Responsible for inventory maintenance, ensuring appropriate inventory levels, ordering, and security of inventory including CII perpetual inventory logs and yearly inventory counts.

• Actively leads and participates in quality and problem-solving activities with other pharmacy staff and other hospital departments.

• Maintains required department confidentiality and abides by HIP