Lead Program Manager, ePMO Information Solutions Portfolio

Job Description Summary

▪ Under limited supervision, the Senior Project Manager provides project leadership to include managing all project work and project communications assigned within the ePMO
▪ This position is responsible for planning, executing, and controlling project management activities, changes, and reporting across small to large projects for existing and new implementations within the academic, research, and healthcare system portfolios
▪ This role reports to the ePMO Program Director

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC002320 SYS - ePMO - IS PM Portfolio

Pay Rate Type

Salary

Pay Grade

Health-31

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Responsibilities:

• The Senior Project Manager manages day-to-day assignments for cross-functional and assigned team members and ensures compliance in the use of project management forms and processes, along with ePMO standards
• Responsible for the analysis, initiation, planning, execution, and closeout of projects and ePMO initiatives as assigned by the Program director or other ePMO senior leader
• Exhibits strong project initiation and planning activities with experience justifying and planning projects, to include scope, requirements, defining and baselining project scopes (via charters, scope statements, work breakdown structures, statements of work)
• This position is responsible for all project management activities, updates, and reporting across existing and new application implementations within the academic, research, and healthcare system portfolios
• This role ensures the accurate recording and timely resolution of project issues, change requests, and risks, and for maintaining accurate and up-to-date project documentation
• This position is expected to comply with, support, and provide feedback on enterprise-wide project management methodologies, tools, and applications
• Responsible for executing approved projects to meet customer expectations, deadlines, and budgets including: managing stakeholder expectations, planning, and scheduling project resources, managing team members as well as vendors
• Proactively manages risks and issues to deliver projects according to scope
• Working knowledge of analytical and problem-solving techniques and tools with strong project execution abilities and strong attention to detail
• Ability to organize, manage, and lead the project team to success through building strong relationships with colleagues and system partners
• Demonstrates self-awareness and provides mentorship to other team members
• Utilizes change management to control scope and communicate scope changes
• Tracks and reports project progress and forecast trends
• Excellent verbal and written communication skills, including summaries, presentations, and executive reports
• The SPM will provide internal direction, leadership, and accountability for project management efforts among operations as well as across the system
• Will define project objectives and measures to be tracked by the responsible business owners, and develop and maintain detailed project plans
• Identify trends and process improvement opportunities across departments
• Perform high level data analysis, including cost/benefit analysis
• Develop and implement key metrics to measure and report on progress of initiatives
• Work with other managers to achieve efficiencies across integration of projects
• Develop and maintain detailed project plans, this includes utilizing standard project documentation and methodology and project tracking and reporting procedures
• Develop cross-functional, change management and implementation strategies; ensure that all the participating parties have committed to effective implementation of the processes and procedures
• Assist team members in resolving project problems, escalates issues when necessary, and facilities decision-making
• Responsible for customer satisfaction as it relates to implementation of projects
• Provide concise and timely status reporting as required

Qualifications:

• Bachelor's degree in business, mathematics, statistics, health care, management, or related business field required and five (5) years of Project Management experience, OR Master's degree in Healthcare or Business Administration or a related field from an accredited college or university and three (3) years of Project Management experience:
  • Experience must be in supporting, leading, or coordinating project activities
• Project Management Professional (PMP) or equivalent