Lead Payroll Specialist

Company

Cox Communications, Inc.

Job Family Group

People Solutions

Job Profile

Lead Payroll Specialist

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $31.49 - $47.26/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Cox Communications is currently looking for a Lead Payroll Specialist to join our team in Atlanta, Georgia. 

The Role:

The Lead Payroll Specialist is responsible for accurate processing of the company's payroll for all Cox Communications (“CCI”) employees and provides Tier Two support payroll-related issue resolution to employees and HR Business Partners.  They serve as a subject matter expert for the team (e.g., provide training, guidance, and assistance to team members on successful service and troubleshooting tactics) to improve the performance of the team and to enhance the employee experience.

Responsibilities:

• Prepares, documents, and disburses payroll checks for the company’s non-exempt hourly and exempt salaried employees.

• Ensures all appropriate taxes, deductions, and contributions are accurately withheld and W-2s correctly issued.

• Validates the data entry of all commissions, bonuses, and tuition reimbursements. 

• Executes time and attendance processing and interfaces with payroll.

• Processes and inputs various payroll-related transactions in accordance with internal procedures.

• Maintains earnings and deductions records.

• Maintains employment data in Workday and processes pay rate changes in Workday.

• Processes new hire’s tax records and PTO payouts for terminated employees.

• Calculates and enters Benefits (ABBR/TTBR) rates based on new hire records.

• Sets up Maintain Time Reporter data in Workday for hourly and capital labor reports.

• Processes payroll changes related to short term disability and military leave.

• Calculates retroactive pay (when approved) for late pay adjustments, promotions or reclassification and processes for payroll.

• Generates manual check requests, stop payment and reversal requests.  Coordinates off-cycle check disbursements with location point of contact for distribution to employees.

• Validate check count and assures accurate distribution of payroll packages to the programs.

• Maintains auditor records for biweekly payroll mass approvals.

• Maintains leave accrual records and makes all necessary adjustments and updates for rehires, terms, leaves, and transfers.

• Reconciles payroll prior to transmission and validate confirmed reports.

• Assist with garnishment questions and compliance.

• Provides support and assists leaders with time entry and Workday Time and Labor delegation questions.

• Processes accurate and timely year-end reporting when necessary (W-2, etc).

• Research, resolves, and responds to escalations from HR Service Center regarding escalated payroll inquiries.

• Interprets and communicates HR policies and procedures, both verbally and in writing.  Communication channels include telephone, written inquiries, e-mail or other technological interfaces.

• Utilizes case management and knowledge application for research and documentation to update tickets for inquiries and issues when answering questions regarding payroll in a proactive and effective manner.

• Facilitates the use of employee self-service through customer interactions and support to resolve inquiries when applicable.

• Maintains a useful working knowledge of company policies, procedures, government regulations and business ethics.

• Participates in team or departmental meetings and individual meetings with Supervisor concerning own job performance.

• May research recurring inquiries and make recommendations to improve the process.

• Assists the team with knowledge transfer by cross training other team members.

• Enhances team productivity by documenting trends, escalating appropriately, and contributing to methods and procedures documents.

• Serves as subject matter expert f