Lead Operations Specialist - Night Shift

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Named a Time 100 Most Influential Company in 2021, Lime has powered 350+ million electric bike and scooter rides in 200+ cities on 5 continents, saving an estimated 75+ million car trips. Learn more about how we help the world #RideGreen at li.me!

We are looking for Operations Specialist Lead to maintain our  fleet of shared electric vehicles. As an Operations Specialist Lead at Lime, you will wear multiple “helmets” to support our daily operations. This role is ideal for mechanically-inclined operations professionals that want to broaden and build their career experiences in a highly flexible position.

This position is eligible for a one time sign-on bonus of $250.00! Learn more and apply today!

What you'll do:

• Hire, lead, and train a team of Operations Specialist and Senior Operations Specialist while assigning daily tasks as needed and ensuring workflow is efficient and thorough   
• Train and onboard new Operations Specialist and Senior Operations Specialist while maintaining a team oriented environment and integrating new members to the team
• Evaluate performance of your team and give performance feedback
• Safely operate a van for approximately 8 hours a day to assist with the deployment and retrieval of Lime electric vehicles within the local market  
• Load batteries into cargo vans and swap in/out across different vehicles 
• Review and address incoming city requests regarding Lime vehicles as outlined by Lime established service level agreements
• Maintain communication with the OS team including peers, shift lead, and manager 
• Review and report any vehicle repair and maintenance needs
• Monitor Lime events to ensure cleanliness and safe usage of our vehicles 
• Safely operate a pallet jack and/or push cart on a frequent basis
• Support battery management operations when applicable  
• Additional job related tasks as assigned

About you:

• Must be at least 21 years of age and have a valid driver license with a good driving record
• 6 months of experience as Operations Specialist/Senior Operations Specialist at Lime or delivery driver or similar external experience; plus 6 months of leadership/coaching experience required
• Ability to lift up to 65lbs on a frequent basis required 
• Ability to operate a mobile device including having knowledge of in app-based workflows. iOS experience preferred 
• Ability to work various shifts including evenings and weekends  
• Ability to safely operate a pallet jack and/or push card on a frequent basis
• Ability to read and follow instructions  
• Good knowledge of the local geography preferred 
• Experienced driving large vans preferred 
• Ability to inspire others around you; positive attitude and a collaborative spirit
• Willingness to learn, a great attitude and ability to work well with others - teamwork is key to success!
• Some understanding of workforce management to help staff the team appropriately and ensure each shift has the correct number of employees; and knowledge of google sheet 

#LI-Onsite#LI-CP1
The hourly rate for this position is $26.00. Benefits may be provided as part of the compensation package, depending on the position offered.  

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.
Why Lime? When you join Lime, you join a global community of smart, caring, talented individuals working together to deliver world-changing results; striving to create an experience that enables Limers to do their best work. Here are some ways we support and invest in our team: 
Competitive hourly rate Health and wellness offerings for all team members starting day one including access to top-tier fitness and mindfulness appsFlexible vacation policies with ample paid holidays tailored to country of residenceFully-paid leave following the birth or adoption of a child and financial, medical and educational support for Limers pursuing parenthoodSupport for retirement and financial goals with unlimited access to financial advisorsUnlimited, complimentary use of our vehicles in hundreds of cities around the worldProfessional growth opportunities through quarterly learning days and top-tier toolsOpportunities to connect across teams and locations to network, socialize and volunteerCulture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functionsConsistent recognition of great work through meaningful rewards and career advancements
Benefits and perks vary depending on the nature of your employment and co