Lead Knowledge Leader

We are looking for an experienced employee to help support the Consultant education and role development for both internal solution consultants and potentially 3rd parties that support the Oracle Health EHR Millennium solutions. This role will primarily focus on the Advising Consultant Training Program (ACTP), which helps Primary Consultants become Advising Consultants. The ACTP focuses on product-agnostic training of a variety of soft, functional, and technical skills required of Advising Consultants. 

 

As a member of the Consulting organization, you are responsible for ensuring that a quality, integrated software solution is delivered in a timely manner, at budget, and to our client's satisfaction. This involves working closely with the client to understand and manage their expectations, as well as working closely with Oracle and third-party vendors to ensure delivery. 

The responsibilities include course content creation and management; delivery of instructor-led courses; development and maintenance of self-paced learning; and collaboration with stakeholders and subject matter experts. The person will represent the ACTP. Training is delivered to Consultants, both internal Oracle employees and potentially 3rd parties. This role requires the use of discretionary judgement during the development and maintenance of course content. Discretion is also used while facilitating instructor-led courses and handling any situations during class that may arise. Determination of content to include while working with subject matter experts on instructional design projects.

 

This role will be expected to:

• Maintain course content for multiple delivery modes: instructor-led and self-paced.
• Delivery of instructor-led courses to educate employees to perform as Advising Consultants.
• Subject matter expert for the ACTP
• Manage the ACTP enrollment process. 
• Manage class logistics and resources. 
• Contribute to stakeholder/leadership conversations about the ACTP.
• Lead instructional design planning and development to support Consultant Talent Development initiatives. 
• Leverage various tools to plan and development self-paced learning collateral. 
• May be asked to monitor and/or manage issues logged via problem management process.
• Review post training feedback and apply changes to continually improve employee training.
• Operate independently to provide quality knowledge sharing regarding Advising Consultant expectations.
• Perform varied and complex duties and tasks that need independent judgment, in order to provide continuous education surrounding, but not limited to Oracle Advising Consultant expectations.
• Apply Oracle methodology, company procedures, and leading practices
• May act as the team lead on projects
• Participate in business development activities
• Develop and configure detailed solutions for moderately complex projects

Career Level - IC4

Basic Qualifications:

7-9  years of overall experience in relevant functional or technical role. Undergraduate degree or equivalent experience. Previous Oracle Health Consulting experience is preferred.  Project management experience. Ability to communicate effectively and build rapport with team members and other internal stakeholders. 

 

·         At least 9 years total combined related work experience and completed higher education, including:

 

 

o    At least 7 years additional work experience directly related to the duties of the job and/or completed higher education 

 

 

·         At least 3 years preferred healthcare information technology (HCIT) consulting, HCIT support and/or other client-facing or information technology (IT) solution work experience

 

Expectations:

 

·         Willing to work additional or irregular hours as needed and allowed by local regulations

 

 

·         Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position

 

 

·         Perform other responsibilities as assigned 

 

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $95,000 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge,