Lead Information Security Engineering - IGA Solutions

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What We Need:

We are seeking a highly skilled Senior Information Security Engineering Lead with deep expertise in ForgeRock to lead and support our access management platform. This role will focus on providing production support, development, and risk management for ForgeRock, ensuring the platform’s stability, scalability, and alignment with business and security objectives.

The ideal candidate will have architect-level knowledge of ForgeRock, extensive experience in IAM, and a proven ability to design and implement secure, efficient access solutions that meet organizational needs.

• Implement SSO, MFA, identity federation and access governance
• Enhance current ForgeRock capabilities to align with industry best practices and standards
• Collaborate with the IAM team and key stakeholders to understand technical requirements and translate business requirements into technical specifications for ForgeRock
• Technical hands-on engineering experience with IGA capabilities including application onboarding, RBAC, access request configuration, access reviews and lifecycle events
• Perform hands-on configuration and customization of the ForgeRock platform to meet specific needs
• Document the design, configuration, and customizations made to the ForgeRock platform
• Work closely with the IAM Architect, implementation partner and other team members to ensure seamless delivery of the IAM solution
• Monitor, troubleshoot and resolve incidents related to ForgeRock within SLA timelines
• Prepare root cause analysis documentation for critical incidents and permanently fix recurring issues
• Communicate and coordinate with internal teams to ensure efficient incident escalation and resolution
• Monitor system performance and optimize configurations
• Work with application and security teams to troubleshoot provisioning, authentication and access-related issues
• Ensure compliance with security policies, audit requirements and industry standards
• Support audits by providing documentation, logs or reporting as needed
• Assist in resolving identity synchronization issues and data discrepancies

Technical Expertise:

• In-depth knowledge of ForgeRock features and functionality
• Understanding of IAM concepts like RBAC, SOD, and attribute-based access control
• Familiarity with access management, access governance, and role-based access control (RBAC) concepts.
• Familiarity with SSO technologies (SAML, OIDC)
• Experience implementing SSO, MFA, identity federation and access governance
• Experience with ITSM tools such as ServiceNow and JIRA
• Strong knowledge of ForgeRock architecture, configurations, capabilities and workflows
• Experience with Identity Access Management and Identity Governance Administration best practices and industry standards
• Experience with Zero Trust security models
• Excellent problem-solving skills and the ability to troubleshoot technical issues effectively.
• Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.

Qualifications

• 3+ years of direct experience within Identity Access Management (IAM)
• 3+ years of hands-on technical IAM engineering experience
• 2+ years of ForgeRock engineering experience
• 3+ years of experience with one or more of the following: JAVA, PowerShell, REST API integration, BeanShell & Database Technologies
• Relevant certifications in ForgeRock or IAM are highly desirable.

Key Accountabilities:

SailPoint Platform Management

• Provide expert-level production support for SailPoint Identity Governance solutions, ensuring high availability and performance
• Oversee the lifecycle management of identities, including account provisioning, de-provisioning, and access governance for associates and contractors
• Manage critical application access through SailPoint and lead efforts to onboard additional auditable applications into the platform

Architecture & Implementation

• Serve as the architect for SailPoint solutions, designing scalable and secure integrations with enterprise systems
• Lead the implementation of new features and functionalities within SailPoint to meet evolving business requirements
• Ensure adherence to best practices for identity governance, including compliance with industry standards

Cross-Functional Collaboration

• Partner with ET, application teams, compliance, audit, and business teams to align SailPoint capabilities with organizational goals
• Act as a subject matter e