Become a part of our caring community and help us put health first
 

The Lead Data Product Manager will work within the Enterprise Operations Enablement (EOE) Business Intelligence team. The EOE Business Intelligence team is a Shared Services area focused on data, reporting and data science supporting Humana’s Service Operations. The team is focused on converting data to actionable insights for our business partners who can utilize the same, to reduce administrative cost and improve the customer’s experience.

The Lead Data Product Manager is responsible for collaborating with stakeholders to identify data needs by leveraging the data flow throughout an entire product lifecycle and documenting the data requirements for each new capability, functionality, or product.  This individual works as a liaison and manages data features between the solution and product teams. 

 

In this role, you will have an opportunity to influence the design and development of a solution in order to provide data sets that improve the quality and insights to business partners.

 

The ideal candidate will:

 

• Define problem statements, features, value, benefit hypothesis, and identify teams needed to deliver work

• Prioritize features spanning across all technical delivery teams supporting data

• Ensure product owners have clear understanding of objectives, strategy, and success criteria

• Translate the business needs to data requirements

• Consult in capability development

• Model and encourage Agile behaviors within the team

• Identify opportunities for process improvements

• Experience in performing in-depth data analysis to derive insights that drives business outcomes and decisions

• Exhibit strong written and verbal communication skills

• Be an innovative thinker and self-motivated with an innate curiosity around data

• Ability to manage multiple priorities and meet deadlines

• Use independent judgment requiring analysis of variable factors and determining the best course of action

Use your skills to make an impact
 

Required Qualifications

• Bachelor's Degree in a technical realm OR relevant experience as a product manager

• 2+ or more years of project leadership experience

• SAFe Agile POPM certification

• Knowledge of Systems Development Life Cycle, Waterfall, and Agile Development Methodologies

• Strong written and verbal communication skills

• Working knowledge of Azure Dev Ops (ADO)

• Ability to communicate effectively and deliver presentations to senior leaders

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Advanced Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering, or related field

• Knowledge or Cloud Computing is a plus

• Familiarity with the healthcare insurance industry

• Six sigma certifications

• Previous experience with Genesys or other consumer experience equivalent platforms a plus

• Experience producing metrics, measurements, trend reports, problem analysis and process improvement

Additional Information

Work-At-Home Requirements: 

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: 

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested 

• Satellite, cellular and microwave connection can be used only if approved by leadership 

• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. 

• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. 

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information 

Why Humana?  You'll experience the following perks as a full-time Humana employee:

Compensation and Financial Security — Our pay philosophy is designed to motivate and reward associates for their skills and contributions to the company. We provide options to help you plan for your future and protect your assets: Competitive base pay, Recognition pay, and a 401(k) retirement savings plan wit