Lead Coordinator, Bilingual Warehouse Trainer (Night Shift)

About the Aurora Distribution Center

Cardinal Health’s Aurora facility supports pharmaceutical supply chain and warehouse operations. See inside our distribution center by viewing this YouTube video here. This facility is seeking a Warehouse Trainer, (also referred to as a Lead Coordinator, Learning Development and Delivery), who is bilingual and can support site trainings in both English and Spanish.

What Learning Development and Delivery contributes to Cardinal Health
Learning Development and Delivery develops, deploys and evaluates learning solutions to support employee development and build organizational capability in alignment to business strategies.

Learning Development and Delivery provides instructor-led training and manages training processes to maximize the value that employees gain from learning solutions. This job family delivers training materials including presentations, guides and manuals, and course evaluations and coordinate training schedules based on training needs.

Location/Shift

• This position will be an on-site position (5 days per week), based out of the Aurora, IL Distribution Center.
• Night Shift: Sunday from 5:00pm-1:30am and Monday-Thursday, 6:00pm - 2:30am (or until all work is completed).

Responsibilities

• Delivers learning programs and activities using materials provided by the Learning Center of Excellence (COE) as designed.
• Provides training on programs including but not limited to New Employee Orientation, Pharmaceutical Distribution, Department skills training (e.g., inbound, outbound, inventory), Environmental Health and Safety (EH&S), and Quality Regulatory Assurance (QRA).
• A primary training contact for employees at the business site for training and cross training requests site related training questions, and issues.
• Prepares for new hire classes including securing classroom space, materials, and communicating with new hires about first day expectations.
• Delivers ongoing training for tools and systems as updates are made.
• Provides feedback immediately to Learning COE if there are gaps in programming or if something is not working as designed.
• Logs training completions in the Learning Management System (mySpark) and provides follow up to managers at the site on employee training issues.
• Communicates/coordinates with site leadership (supervisors of new hires) to agree on readiness of new hire to perform job solo.
• Provides site champion support for new training technology, like Birdy.
• Works with Learning COE regarding training changes needed or opportunities to make programs better.
• Acts as a subject matter expert to assist the Learning COE with the development of new materials.
• Assists in the development and education of subject matter experts and other Peer Trainers by encouraging them to attend development programs.
• Attends Train the Trainer Sessions and completes “teach back” sessions.
• Receives and acts upon coaching and feedback from leadership and Learning COE.
• Attends professional development (training skill builders) offered by the Learning COE and actively participates in the Learning Community of Practice monthly calls.
• Serve as an authorized I-9 representative, facilitating the completion of I-9 paperwork for all new hires.
• Champion innovation, simplification, and standardization of current solution offerings, operating procedures, methodologies, and processes.
• When not training, performs general warehouse duties based on business needs.
• May be required to occasionally wear steel-toed boots in the warehouse while performing certain job duties.
• May be responsible for working in cold temperatures throughout segments of the shift.
• Willingness to train and be certified to drive material handling equipment as required by job duty. Example equipment in the facility includes order picker (cherry picker), forklift, reach truck, turret truck, pallet jack, and walkie rider.

Qualifications

• Fluency in English and Spanish languages, required
• 6+ years of related experience, preferred
• Proficiency in Microsoft Office Products (PowerPoint and Outlook), preferred 
• Strong verbal and written communication skills
• Abi