Lead Cleaner

Description for Internal Candidates     PLEASE SUBMIT A RESUME FOR CONSIDERATION   Position Summary Details This Lead Cleaner position is responsible for giving direction, motivation, and guidance to a team of cleaners.   

Pay:  $21.95 an hour

The pay listed is the hourly range or the hourly rate for this position.   A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. 

 

Shift:  2:30pm - 11pm - Must Work Weekends

 

 Benefit Information:  

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

  Essential Functions

• Conducts quality improvement inspections within assigned areas of responsibility 
• Ensures quality and satisfaction levels are meeting and/or exceeding expectations 
• Assures the highest quality of customer satisfaction 
• Assists with Training and Development 
• Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew. 
• Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures. 
• Leads and participates in a team to ensure the successful completion of assigned tasks 
• Responsible for the running and leadership of the shift in the absence of the Supervisor 
• When the Supervisor is present, the lead worker may be responsible for directing smaller work groups 
• Assists the Supervisor and Shift Manager in the direction and supervision of field employees 
• While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor 
• Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc. 
• Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities 

Responsibilities

• Provides leadership and direction to team members 
• Provides open communication between field employees and management 
• Provides positive coaching to team members 
• Assists with the training of housekeeping staff and schedules work assignments 
• Assists with making daily and weekly work schedules 
• Oversees and performs cleaning operations in assigned building 
• Takes care of keys and access cards for the property 
• Reports damaged, broken and out of work features/items 
• Makes sure premises are secured at all times 
• Oversees and performs additional service requests (tag job) in assigned building   
• Oversees quality of jobs and confirms completion with Area Manager. 
• Provides training to all new hires assigned to the building 
• Attends and participates in all meeting and training sessions involving assigned property and crew. 
• Checks supplies, equipment, and chemicals weekly. 
• Completes order forms completely and accurately. 
• Coordinates equipment usage and inventories. 
• Performs all tasks and duties required of your team 
• Delegate tasks to staff and set-meet deadlines
• Train staff and provide coaching when needed
• Oversee day to day operations and clients requests in assigned areas
• Assist staff when needed in designated areas
• Miscellaneous duties as assigned 

Qualifications

• Must be 18 years of age or older. 
• Must have 1 years of supervision/leadership experience of 5 or more employees
• Bilingual – Must be able to read, write and communicate in Spanish and English
• Housekeeping experience required 
• Must have floor care and floor care machine knowledge

Preferred Qualifications: 

• Customer Service Experience   

Military and veteran friendly employer,  veterans and candidates with military experience encouraged to apply

ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include ja