Lead Arterial Operator

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking Lead Arterial Operators based in the Bradenton.

Lead Arterial Operators are responsible for overseeing operations staff who monitor the state arterial roadways in the areas covered by FDOT District 1 and possess a strong familiarity of the District’s arterial network. There are 1st and 2nd shift opportunities.

Among other tasks, Lead Arterial Operators’ responsibilities include:

• The Lead Arterial Operator is responsible for the direct management of arterial performance, discovery of operational issues and the rectification of those issues. The Lead Arterial Operator is stationed within the STMC, interacting with the freeway team to ultimately provide a seamless oversight of the District’s arterial roadway facilities.
• Manage arterial operations in accordance with the District 1 TMC Operations SOP.
• Monitors the status of traffic signal and system operations, arterial corridor congestion, traffic flow etc. by technology tools, including advanced traffic management systems, travel time monitoring tools, and CCTV cameras.
• Transmits event information to appropriate personnel.
• Implement appropriate signal operational adjustments under the guidance and supervision of Arterial Operation Engineer.
• Identifies traffic congestion along the arterial network, based on pre-defined performance measures, then developing and implementing traffic mitigation measures in a timely manner.
• Continuously monitor signal and system operation through CCTV cameras, Central Signal System Applications, real-time traffic data applications/websites to proactively identify intersection/signal operation issues rather than reactive after complaints received from others, and coordinate signal operation changes with the arterial operations engineers to improve operation and safety at signalized intersections and coordinated signal systems.
• Entering all scheduled and unscheduled events, congestion and detour routes into SunGuide software and disseminating information using ITS devices, associated applications, websites, and Florida 511 (FL511) system, including for major incidents reported to the TMC outside the Arterial coverage area defined under section 4.2.5, in accordance with District 1 TMC Operations SOP.
• Logs all activities into the Arterial Operator event logs and ensures that the quality of information is complete and concise.
• Detects, confirms and tracks equipment faults affecting arterial operations.
• Perform daily Arterial ITS infrastructure checks (CCTVs, DMS, MVDS, Video Wall, etc.) early in the mornings and open IT/ITS device failure tickets for malfunctions detected during the check.
• Coordinates with STMC/RTMC and other operations management personnel with regard to external agency communications and general control room coordination, and other personnel from signal maintaining agencies to obtain a full understanding of all arterial activity status.
• Produces daily shift, equipment malfunction, activity and phone logs that shall be disseminated to District management in a structure that shall enable weekly, monthly, and yearly analysis.
• Provides oversight, supervisor and direction to Arterial Operators
• Collaborates with Arterial Operations Engineer on complex signal operation plans and adjustments and provides operational input.
• Assists in the training of new Arterial Operators.
• Develops signal timing plans under the supervision of Arterial Operations Engineer.
• Perform FREEWAY Operator duties in accordance with guidelines as well per District 1 TMC Operations SOP, as and when needed.
• Coordinate with IT Consultants staff, ITS maintenance staff, signal maintaining agency staff and construction contractor staff as and when needed.
• Follow FDOT District 1 TMC Operations SOP, policies, procedures, guidelines, and prefe