Lead 1

Why Chuze Us?

Our mission is to build healthier communities through human connection and kindness. We’re reinventing the fitness industry one deadlift at a time by focusing on hospitality and our people. We nurture a vibrant work environment, fostering an inclusive community for our members, our communities, and for each other.

You deserve an awesome job. You found it.

What Does it Mean to Be a Chuzer?

At Chuze, our behaviors aren’t just words on a wall—they are the heartbeat of everything we do.

• Collaboration - Our best work is done together. By leveraging our strengths, we can accomplish more and create something bigger than ourselves.
• Hospitality - We take ownership of making every person feel welcomed, valued, and celebrated. 
• Authenticity - We show up as our true selves and never compromise on our integrity.
• Grit - We embrace challenges, stay committed, and persevere toward our mission. 

Your New Role

Pay Range: $15.35 - $19.18 / hour; based on experience

Hours:  Evening / Weekend Availability

Responsibilities:

As a Chuze Fitness Lead 1, you will play a pivotal role in supporting your team by ensuring a vibrant, professional, and efficient work environment. You will set the standard for hospitality in every aspect of our operations, with a strong focus on enhancing the member experience.

• Provide a welcoming experience for every Chuze member and guest by sharing information about memberships, fitness programs, amenities, equipment, and engaging club tours
• Ensure the club looks its best by completing and coordinating daily cleaning tasks to maintain an exceptionally clean and inviting space for members
• Support front desk operations by assisting with memberships, retail sales, member check-ins, and phone inquiries
• Resolve member questions related to accounts, billing, and club services, partnering with leadership when additional support is needed
• Prepare and serve smoothies (at clubs with Chuze Blends)
• Support fellow Chuzers on operational best practices, policies, and training standards
• Help keep the club running smoothly by supporting daily operations, opening and closing procedures, inventory management, and administrative responsibilities
• Support a seamless member experience by upholding Kids Club standards and assisting with Kids Club operations as needed, fostering collaboration and ensuring exceptional service for families

Your Perks:

• Free MAX Chuze Fitness membership
• 401k
• Accrued time off and paid floating holidays*
• Medical, Dental, Vision, and other supplemental insurance (with large employer contribution)*
  • Health Savings Account (HSA) with employer contributions*
  • Flexible Spending Account (FSA)*
• Discounts on all Chuze retail and Chuze Blends purchases
• Chuzer Referral Incentive Program
• Free First Aid/CPR and food handler certifications
• Engaging and dynamic work environment with growth opportunities

*Available to Full-time Chuzers only.

Your Skills:

Requirements:

• High school graduate or equivalent
• 1+ years of experience in customer service
• Previous experience running shifts or leading a team
• Excellent communication and interpersonal skills
• Team-based mindset with the capacity to receive and deliver feedback
• Strong attention to detail and multitasking skills
• Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed

Preferences:

• Bilingual

Physical Abilities:

• Able to read, write, and speak clearly in English
• Walking, bending, kneeling, and repetitive arm movement
• Standing for long periods
• Phone and computer operations
• Ability to lift at least 50lbs

Due to the nature of this role, the selected candidate must be able to pass a criminal background check.