Job Summary: The Public Area and Laundry Attendant ensures the cleanliness and upkeep of all public areas, including restrooms, elevators, and lobbies, to maintain high-quality standards. This role supports guest services by responding to requests and performing additional cleaning tasks to exceed guest expectations.   

Essential Public Area Functions and Duties: 

• Maintain cleanliness in all public areas of the hotel, including restrooms, lobbies, and elevators, to meet high standards of quality. 

• Respond to guest requests for items such as rollaway beds, refrigerators, and other amenities, and assist with turndown service when needed. 

• Clean back-of-house areas and provide assistance to hotel staff, such as vacuuming offices and checking room status. 

• Maintain inventory levels for public areas, such as towels for the fitness center and pool, and notify the supervisor when supplies are low. 

• Consistently monitor public areas to ensure a high level of cleanliness is maintained throughout the hotel. 

• Perform additional cleaning projects as directed by the supervisor, such as carpet or tile and grout cleaning. 

• Follow brand standards and ensure all duties are performed to meet or exceed guest expectations.  

Laundry Duties:

• Provide professional and courteous service at all times. 

• Receive and sort soiled linen into appropriate containers. 

• Operate washers, dryers, sheet spreaders, ironers, and feeder/folders to process linen. 

• Inspect finished products to ensure they meet quality standards. 

• Place folded linen and terry cloth in designated storage areas. 

• Maintain cleanliness and safety in the assigned work area. 

• Notify Supervisor or Manager of any equipment malfunctions, damaged linens, or supply needs. 

• Follow hotel safety standards and use only approved chemicals. 

• Perform routine laundry tasks and ensure operational efficiency. 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. 

Required Experience, Education, and Skills: 

• One+ month of related experience preferred  

• Strong attention to detail, with the ability to complete tasks with speed and accuracy. 

• Ability to work independently with minimal supervision. 

Public Area Work Environment: 

• Requires standing, walking, bending, and stooping for extended periods, up to 8 hours a day. 

• Must be able to lift, push, or pull loads weighing up to 30 lbs. 

• Flexible schedule, including availability for weekends, evenings, and holidays, based on hotel needs. 

• Primarily indoor work, cleaning public areas and back-of-house spaces.