Launch Specialist – Systems & Data

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

This role is critical during a period of rapid growth for DP World Contract Logistics in the U.S. and Mexico. The Senior Launch Specialist plays a key role in implementing new business with excellence—delivering scalable, high-performing, and sustainable operations that meet DP World's standards by executing our proven launch blueprint. Acting as a systems lead and operational liaison, you will ensure that complex launches are delivered on time, on spec, and ready to perform at full capacity from the start.

The Launch Specialist – Systems & Data leads the systems and data workstream for complex or large-scale warehouse launches. Acting as a key liaison between IT and Operations, this role ensures comprehensive system configuration, reporting setup, training coordination, and project alignment—delivering a smooth and successful launch experience.

 

KEY ACCOUNTABILITIES

• Lead system configuration and UAT for new business implementations
• Develop and execute test scenarios for both internal and customer-facing UAT
• Serve as the go-to system subject matter expert throughout the launch
• Define and implement launch reporting requirements
• Guide process design activities, including labor standards and SOP creation
• Provide training content and support for operational trainers
• Lead or contribute significantly to the launch project plan and governance
• Provide weekly status updates and escalate critical issues to leadership
• Ensure compliance with safety, quality, and environmental standards
• Champion Lean and continuous improvement initiatives across all phases
• Mentor junior team members and support knowledge sharing
   

QUALIFICATIONS, EXPERIENCE AND SKILLS

• 5+ years of experience in logistics, warehouse systems, or operational project implementation
• Proven expertise in WMS configuration, UAT execution, and integration
• Advanced understanding of process flow design and reporting tools
• Proficient in Microsoft Project, Visio, and Power BI or equivalent
• Strong leadership, communication, and stakeholder management skills
• Familiarity with Lean, Six Sigma, or continuous improvement methodologies (certification preferred)
   

ABOUT DP WORLD

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. 

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. 

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

 

WE MAKE TRADE FLOW

 

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

 

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly belie