Large Group Coordinator

Large Group Coordinator

Work from home within Oregon, Washington, Idaho or Utah 

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.  

Who We Are Looking For: 

Every day, Cambia’s dedicated team of Large Group Coordinators are living our mission to make health care easier and lives better. As a member of the Sales and Support Operations team, our Large Group Coordinators are responsible for the internal preparation of paperwork and onboarding of RFP quotes, new and renewing 101+ employer groups. This role handles the analysis of benefit details including variations; deviations; and customization requests and serves as the primary administrative and technical support to the sales & service team and downstream departments for onboarding activities.

Do you thrive as part of a collaborative, caring team? Then this role may be the perfect fit.

What You Bring to Cambia: 

Qualifications:  

Large Group Coordinator would have a Bachelor’s degree in Business or related field and 1-2 years of progressive experience in healthcare, such as sales and marketing, sales support, customer service, claims, membership or equivalent combination of education and experience.

Skills and Attributes:

• Demonstrated ability to use MS Office products and other corporate software. Demonstrates comprehensive knowledge of Underwriting and Marketing guidelines. 

• Comprehensive knowledge of health insurance and products available, new industry developments (i.e. Healthcare Reform), sales processes, terminology and operational flow.

• Strong verbal, written and interpersonal communication and customer service skills.

• Demonstrates effective working relationships with cross–functional departments within a team environment (i.e. Group Services, Underwriting, Product Build, Claims, Membership, ASO Unit, etc.).

• Demonstrated knowledge in the Configurator Tool process including in-depth knowledge of large group benefit plans, and a strong working knowledge of benefit documents.

• Demonstrated experience in recognizing problems and effectively resolving complex issues.  

• Ability to organize and prioritize to meet established deadlines.

• Ability to work under pressure and handle multiple projects and/or group activities simultaneously.

What You Will Do at Cambia:  

• Manages internal activities related to sales and service operations for new and renewing 101+ fully insured and ASO accounts, providing administrative support to Sales and Account Executives and acting as a liaison between internal departments.

•  Reviews benefits and contract information to prepare quotes, ensuring legislative mandates and benefit changes are included in the configurator tool for Underwriting.

•  Implements and onboards new and renewal groups, coordinating with Sales and Account Executives, Underwriting, and other departments to ensure accuracy and timely processing.

•  Ensures system configuration, group benefits, claims processing, and membership eligibility are set up according to the group's intended benefit plan design, coordinating with other departments as needed.

• Prepares and coordinates new group enrollment eligibility files, reviewing and formatting files to ensure correct template format for autoload into Facets.

• Tracks new and renewal groups from beginning to end, working directly with other departments to assist with set up questions and/or issues, and providing administrative support to the Sales and Account Executives as needed.

The expected hiring range for a Large Group Coordinator is $27.20 - $35.10/hour depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 10%. The current full salary range for this role is $27.20 - $45.70/hour.  

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About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care.  Whether we're helping members, lending a hand to a colleague or volunteering in our communities,