KIPP NYC Manager, Ambassador Program, External Affairs

Company Description

KIPP NYC Public Schools is a non-profit network of 18 free, public charter schools in the Bronx, Brooklyn and Manhattan. We partner with families and communities to create joyful and rigorous schools in pursuit of a more just world. In 1995, we started our first middle school, KIPP Academy, in the Bronx, with a vision that every child grows up free to create the future they want for themselves and their communities. Today, our network consists of eight elementary schools, nine middle schools, one high school, and KIPP Forward, a comprehensive program to support our students and alumni in choosing and preparing for the educational and career paths that fit their goals and sense of purpose. KIPP NYC currently serves more than 11,000 students and alumni, has a staff of more than 1,000 (11 % of whom are alumni), and continues to grow!

Job Description

Position Overview:

Manager, Ambassador Program will be an essential member of the Student Recruitment & Enrollment team and the regional External Affairs team. The Manager will work with our families and communities to identify the best strategies to recruit and enroll new KIPP NYC students. As such, the Manager will manage the Ambassador Program team, composed of families and alumni –who are best positioned to demonstrate KIPP NYC as the number one school choice for our families. The Manager will also be responsible for executing the vision for impactful family engagement in our schools and with our regional teams.

This position may include after-hours commitments such as attending school-based events, hosting info sessions, attending community board meetings, calling families, that require in-person support during critical times of the year. Any events that take place outside of standard business hours will be communicated and scheduled in advance.

Responsibilities (not limited to):

• Manage the Family Ambassadors program to meet KIPP NYC student application goals, including leveraging family relationships and business referrals
• Collaborate with the  KIPP NYC Student Recruitment & Enrollment (SRE) team on implementation of family and student recruitment and outreach activities
• In collaboration with the Director, SRE, support the Regional Family Advisory (RFAC) meetings
• Collect and organize testimonials from families to support External Affairs campaigns
• Cross collaborate with other regional teams for engagement opportunities, for example, partnering with Student Support Services using Possip (family feedback survey platform) data
• Attend monthly RFAC and School based family meetings regularly to directly engage with parents, gather feedback, and provide updates on Student Application goals, upcoming events, and opportunities for collaboration
• Plan and execute annual Parent University, in collaboration with RFAC and other regional teams 
• Partner with school based family groups to attend and track school based family engagement using team dashboard
• Manage civic engagement data tracking through Murmuration (a civic engagement digital platform) to provides team with regular reports on ladder of engagement progress 
• Serve as regional liaison to the KIPP NY Alumni Association
• Local travel to KIPP NYC Schools and evening community events, and travel to Albany for advocacy events

Qualifications

• Bachelor's degree required, with 3+ years of experience in family engagement, civic engagement, community organizing, or program management
• Fluency or proficiency in Spanish highly preferred, written and verbal communication
• Strong organizational skills and ability to keep track of deadlines and communications using shared platforms, including Asana, Google Drive, CRM database tools
• Experience managing programs with direct reports and multiple stakeholders across various sites
• Strong interpersonal skills, with the ability to develop productive working relationships with stakeholders across functional and organizational lines 
• Excellent verbal and written communication skills
• Creative, analytical thinker with meticulous attention to detail, able to quickly implement thoughtful solutions in a fast-paced environment

Additional Information

For the Manager, Ambassador Program, External Affairs position, KIPP NYC offers a competitive salary ranging from $80,340 - $92,700. Salary ranges at KIPP NYC are standardized based on role level and role function. Individual salaries are determined through a lens of equity, accounting for years of experience relevant to the role and scope of responsibilities, and are benchmarked against others within the same salary band.

This description is intended to describe the type of work being performed by a person assigned to this position.  It is not an exhaustive