Key Accounts Director (Remote)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:
The Key Accounts Director directly sells enterprise security software solutions across the breadth of the company’s products and drives incremental revenue.  This role develops and owns the relationship within assigned accounts and maximizes CrowdStrike’s footprint within them.  Incumbents effectively collaborate with other teams, including Sales Engineering, Professional Services, Marketing, Partner Alliances sales teams, Finance and Customer Support, as well as external parties such as Channel Partner firms.

What You'll Do:

• Expands sales within existing and/or new accounts while building relationships with key decision makers.

• Develops and executes a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of CrowdStrike’s solutions to customer business requirements.

• Timely documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.).

• Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.

• Collaborates with Marketing to develop an effective plan for the accounts, to include events and roadmap sessions.

• Promotes CrowdStrike’s products, maximizes brand recognition and mindshare at all levels, and publicizes success stories.

• Provides customer feedback to internal stakeholders for product, systems, and process improvements.

• At this level, incumbents will have deep subject matter expertise in selling the company’s products and services.

• Assigned accounts are the largest and/or the most complex in nature.

• Incumbents are expected to maintain key relationships, sell-to and interact regularly with the senior-most customer executive and CXO-level decision makers.

What You'll Need:

• Advanced level of expertise in field sales and key in the development of accounts or opportunities in order to achieve sales objectives.

• Deep industry knowledge and thorough understanding of a customer’s decision-making process, goals, strategies, and business objectives.

• Exudes confidence and demonstrated experience with presentations, customer service, financial/business acumen, and negotiation skills at senior-most levels of customer engagement.

• Holds a complete understanding and can articulate upon the business and technical contexts of key accounts.

• Authoritative leader by example on accounts and compels others to get on board.

• Mentors others at consultative effectiveness and establishing trust with internal and external customers.

• Thorough knowledge of sales methodologies, techniques and the sales lifecycle of security software solutions, software business value concepts, and company products.

• BA/BS degree or equivalent educational background is preferred.

• Minimum 15+ years of relevant professional experience.

#LI-SL1

#LI-Remote

Benefits of Working at CrowdStrike:

• Remote-first culture

• Market leader in compensation and equity awards

• Competitive vacation and flexible working arrangements 

• Comprehensive and inclusive health benefits

• Physical and mental wellness programs

• Paid parental leave, including adoption 

• A variety of professional development and mentorship opportunities

• Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture