Key Account Manager

Company Description

ITW Evercoat is a global leader in the manufacture of professional collision repair and professional car care products. ITW Evercoat is a division of Illinois Tool Works Inc within the Polymers and Fluids segment.  We are known for our unique 80/20 business model and core values of Integrity, Respect, Trust, Shared Risk and Simplicity. Illinois Tool Works (ITW) is a Fortune 200 Company headquartered in Glenview, IL.   The ITW Evercoat division is based out of Cincinnati, OH.

Job Description

As Key Account Manager you will have primary responsibility to develop and maintain profitable relationships with significant direct-buying customers.  Through your technical knowledge of our products, understanding of customer operations, and use of Sales Excellence tools/processes you will grow our business with established accounts and work with these key distributor customers to drive Evercoat products to end users.  This is a remote based position which may work primarily out of a home office covering a territory that encompasses Michigan, Indiana, Ohio, Kentucky, West Virginia, and Virginia.

Essential Duties and Responsibilities:

• Develop productive business relationships with key, cross-functional personnel across all levels of the organization with your assigned ‘80’ customers
• Negotiate pricing and rebate programs with assigned customers to ensure sales goals are being met while maintaining or exceeding margin expectations
• Cultivate and use deep knowledge of assigned ‘80’ customers and their business to identify profitable growth opportunities
• Accurately outlook future sales and form strategic sales plans for each customer account
• Collaboratively works cross-functionally with internal departments to ensure customer satisfaction and problem resolution
• Serve as a business representative at major industry events, conferences, tradeshows, expositions, and assigned customer events
• Other duties as assigned

Deliverables

• Achieve targeted sales plan for profitability and revenue in designated accounts
• Increase share at assigned accounts by target percentage above rate of market growth
• Develop cross-functional relationships across multiple customer geographical locations

Qualifications

Education and Experience:

• Bachelor’s Degree in Business or other related field or additional equivalent work experience
• 5 years relevant sales experience
• Prior experience with Automotive Aftermarket and/or distribution based selling is a plus

Qualifications and Skills:

• Proven ability to influence customers
• Technical aptitude
• Ability to analyze sales data to determine appropriate actions to improve account position 
• Results driven with ability to manage multiple priorities with highly effective follow-up skills
• Excellent interpersonal, communication, program management and presentation skills with ability and willingness to communicate, and work with other regions and locations.
• Proven ability to generate respect and trust from staff and external customers/contacts, including the ability to work collaboratively with colleagues and staff to create a results driven, team- oriented environment.
• Travel up to 50%

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear.  In addition to prolong periods of travel, the employee is frequently required to sit. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds.

Additional Information

ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

We do not accept unsolicited resumes. To be considered an applicant, please apply online to a specific job posting. 

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an