Key Account Manager

General Information

Date Published 22-May-2025 Advertising Ends 05-Jun-2025 ID# 11928 Role Type Sales Work Type Permanent Full-Time Workplace Type Hybrid Country United States Location United States

Position Description

Proud to be FonterraWe are Fonterra, one of the world's largest dairy nutrition companies created and owned by New Zealand dairy farmers. Since our beginnings, collaboration, innovation, and passion have enabled us to share the goodness of our dairy with the world. We're committed to caring for the land, our animals, and every drop of milk, producing nutritious food with safe, quality ingredients loved by over a billion people every day around the world.  As part of the Fonterra Co-op, you'll be solving for a better future alongside a team connected by solid values as we strive to be a leader in dairy sustainability, dairy innovation and science, with a focus on New Zealand milk. 
About us In Global Ingredients, we operate an integrated business, encompassing dairy in the ingredient channel to generate value for Fonterra. We have a clear mission to deepen our position as a world-leading provider of high-value, sustainable, innovative dairy ingredients. With offices across China, North Asia, the Middle East, APAC, Europe, LATAM and the USA we are focused on partnering with customers to bring NZ dairy to the world.
Fonterra’s USA operations, centrally located in Chicago, is a pivotal hub within Fonterra’s international network. Here, we focus on enhancing the supply chain, developing innovative dairy solutions, and building robust partnerships that help deliver New Zealand’s premier dairy products to North America and beyond.
About the OpportunityAs the Key Account Manager, you will play a crucial role in driving growth for Fonterra USA’s protein ingredients portfolio, with a focus on CPG customers in North America operating within cultured and dairy food segments. 
Reporting to the Sales Director, North America, you will be responsible for managing key customer relationships, identifying new business opportunities with your accounts and delivering value through innovative, high-quality dairy protein solutions. 
This role is both strategic and hands-on, requiring deep market knowledge, commercial expertise, and the ability to collaborate cross-functionally to drive revenue and strengthen customer partnerships.

• Own and grow key accounts – Drive sales, manage forecasts, and deliver on financial targets.
• Develop strategic partnerships – Work closely with CPG customers, identifying opportunities to innovate and grow.