Key Account Manager

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.

We currently have a great opportunity as a Key Account Manager-US Retail. This role is based in the United States and reports to National Sales Manager-Retail.

Do not miss the opportunity to join a diverse group of people-centric professionals, thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters!

Job Summary

The Key Account Manager will be responsible for overseeing sales efforts for Orgill, and other national retail distributors in the United States and Canada.  The Key Account Manager will collaborate with Merchandising and Purchasing teams, managing the dealer relationships and supporting customer growth.  You will be a hunter with a great understanding of the retail competitive landscape and what it takes to win.  The ideal candidate will be able to quickly identify a customer’s needs and promote our company’s solutions with the goal of fostering a long-term relationship.

Principal Responsibilities

• Develop strategic sales plans to achieve company goals and objectives.

• Conduct monthly and Quarterly business reviews

• Build and develop trusting relationships with major clients continuously proposing solutions that meet their objectives

• Acquire a thorough understanding of key customer needs and requirements

• Ensure the correct products and services are delivered to customers in a timely manner

• Conduct visits throughout the USA to strengthen dealer relationships and support business growth

• Provide feedback to the retail product development team based on customer insights and market trends

• Monitor competitor activities and recommend strategies accordingly.

• Engage with the Customer purchasing team to optimize inventory and service levels and reduce stockouts

• Prepare regular reports of KPIs, progress and forecasts to internal and external stakeholders using key account metrics

• Ensure you are meeting/exceeding financial milestones

• Ability to create effective reports and the capability to analyze these reports.

• Comfortable presenting to large audiences and senior leadership teams

• Ability to build and manage assortments and POGs

Job Requirements

• Post secondary education in Business Administration or similar experience

• A minimum of 5 years experience managing retail/building supply customers.

• Must have excellent financial acumen and have the ability to understand financial reporting.

• Outside sales experience is required.

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com

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