Key Account Executive-Remote

Recognized by Forbes as one of America’s Best Employers for Diversity 2024 and once again named to FORTUNE® magazine's list of the World's Most Admired Companies™, Labcorp is seeking to hire a Key Account Executive who will be the forward face of our company and engage existing and prospective clients alike at all levels.

This is a unique opportunity to join a leading global life sciences company and a team focused on advancement in patient health and powers clear, confident decisions through its diagnostics and drug development offerings, selling the benefits of Labcorp in outpatient healthcare offices.

As a Key Account Executive, you will be responsible for managing a large existing book of business while also introducing focus specialty products, analytical platforms and workflow efficiencies to our clients.

The territory for this position will cover the Lynchburg, New River Valley, and Southwestern Virginia area. It will require mostly day travel with little overnight travel. 

We are seeking a competitive and collaborative individual with a high degree of communication and business acumen skills who enjoys growing and working with a high-performing team across a wide variety of high-growth areas.

Job Duties/Responsibilities:

• Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
• Act as a liaison between the client and the Labcorp operations team in relation to client needs
• Provide ongoing service and timely resolution to customer base
• Ensure customer retention by providing superior customer service
• Recommend solutions that are client focused
• Provide account management for client's day-to-day operations
• Collaborate with entire sales team to grow book of business
• Meet and exceed monthly retention and upsell goals
• Conduct Annual Customer Business Reviews (CBRs) with decisionmakers and at least one provider.
• Host biannual leadership meetings for all Phlebotomy‑Covered Accounts, including Phlebotomy Management.
• Proactively identify and address issues related to; IT/EMR workflow Operational, testing, or billing concerns Phlebotomy performance and staffing

Requirements:

• Bachelor’s degree is preferred
• Previous sales experience or account management of 3+ years is preferred
• Experience in the healthcare industry is a plus
• Proven success managing a book of business
• Superior customer service skills with the ability to build trust-based relationships
• Effective communication skills, both written and verbal
• Ability to deliver results in a fast-paced, competitive market
• Excellent time management and organizational skills
• Proficiency in Microsoft Office and Excel
• Valid driver’s license and clean driving record.

Objective:

• Account assignment based on revenue >$6,000 or RMBD discretion. 
• Retain clients through excellent customer service and grow the assigned territory revenue
• Provide operational solutions to optimizing customer's experience and relationship with physicians and administrators.
• Deliver organic book of business growth, collectively measured by year-over-year customer growth. 

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. 

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civ