Junior Technical Trainer

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™


ASRC Federal proudly supports the US Patent and Trademark Office and is currently seeking a Jr. IT Trainer to support a USPTO customer located in Alexandria, VA. This role is hybrid and requires the ability to work in Alexandria, VA as well as remotely. ASRC Federal offers an excellent benefits package and a culture that fosters professional development. If you have some training/teaching experience and are looking to start your career in IT training, let's talk today.

Requirements:
• Associate's or Bachelor's degree (preferred major in education, training or related field but not required); education requirement may be waived for four (4) years of relevant in education/training.
• Two years of experience providing training, preferably in an adult learning setting.
• Education requirement can be waived for six or more years of relevant training experience.
• Must be able to work in a demanding production-oriented position.
• Must have strong communication skills.
• Eligibility requirements for this position include successful completion of a well-developed training course on four major proprietary systems in order to meet internal certification requirements within 3 months of receiving their equipment.
• Permanent Residency or US Citizenship is required for the federal government background investigation.

Responsibilities:

• Conducts user training courses with a primary focus on automation tool training and assistance.
• Organizes training classes, and assists with scheduling, manages a library of digital materials, assists with scheduling and conducting virtual training via Microsoft Teams.
• Facilitates training committee meetings.
• Can provide training on major automation tools provided at the USPTO.
• Training may be via formal or informal settings including classroom training, presentations, demonstrations, one-on-one assistance and providing hotline assistance.
• Assists with modifications or customization of existing training materials.
• For formal training sessions, ensures all training materials are available, ensures all equipment is functional prior to start of session.
• May be asked to test new products from the user's viewpoint and provide input to help clarify training requirements.
• Some advanced skills using MS Access skills greatly preferred


We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

EEO Statement
ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.