IT Solutions Manager - Project Management Office

Pay Range: $52.34 - $68.04/hr. | 108,867 – $141,523 annual compensation

Job Posting Closing on: Monday, January 12, 2026 📅

Workdays & Hours: FLSA Exempt position. Monday – Friday 8am – 5pm; some evening/weekend work required. Hybrid on-site work model available with supervisory approval; management required to be on-site at least 3 days per week.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest-growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

An IT Solutions Manager position is available with the City of Fort Worth’s IT Solutions Project Management Office. We are seeking a self-motivated professional with a broad knowledge base in project management and technology. The ideal candidate has experience leading a team of professionals and navigating challenges, prioritizing both operational and innovative objectives.

IT Solutions provides support for 27 City departments through all facets of IT, including applications (ERP, GIS, CAD, RMS), infrastructure, audio-visual, security, desktop hardware, helpdesk, finance, data center operations, and radio services. The IT Solutions Project Management Office Team receives over 100 new IT Project requests a year and manages them from concept to deployment, ranging from cloud-hosted solutions to enterprise-wide on-premise solutions. We continually introduce new technology to the City to streamline business processes, enhance government transparency, and make services more accessible to our citizens. 

We are seeking a candidate to lead a team of project managers responsible for managing multiple small and large-scale technology projects, including budgeting, associated technical resources, and vendor services.  PMs are expected to manage projects through weekly stakeholder status updates, drafting project plans, performing requirements gathering, compiling project artifacts, and reconciling project financials. They provide excellent customer service to internal and external customers while collaborating to deliver technology-driven projects and enhance City business processes. 

The IT Solutions Manager is responsible for project auditing, monitoring, and evaluating the quality, responsiveness, efficiency, and effectiveness of the project managers and their projects. 

Minimum Qualifications:

• Bachelor’s degree from an accredited college or university with major course work in Computer Science, Management Information Systems, Business or a related Information Technology field
• Five (5) years of increasingly responsible experience in communications, security and/or computer operations, including two (2) years of administrative and supervisory responsibility
• Valid Driver’s License
• Candidate selected for hire must pass a Criminal Background Check for CJIS (see below for details)

Preferred Qualifications:

• Experience managing and building a high-performing team of project managers with a focus on team and professional development
• Proven success in establishing a methodology of reporting key performance indicators (KPIs), baselining, and building a performance standard
• Experience with Project Management tools such as PPM Pro, Asana, MS Project, Smartsheet, Jira, Monday, Trello, etc., and process mapping tools such as Visio
• Specific training or management of technology projects involving software implementation, endpoint devices, network infrastructure, security cameras, and audio-visual projects that involve understanding the equipment such as desktops, laptops, MDCs, switches, access points, servers, cradle points, AV and digital signage, or similar technologies
• At least one (1) professional project management certificate from Project Management Institute (PMI) or similar certification (Certified Agile Professional (CAP), Certified Scrum Master (CSM), Professional Scrum Master (PSM), Scaled Agile Framework Agilist (SAFe Agilist), or Project Management Professional (PMP)

The IT Solutions Manager’s job responsibilities include:

• Continuously monitors and evaluates the quality, responsiveness, efficiency and effectiveness of IT Project Managers through regular reporting, key performance indicators, and standardized processes.
• Manages and participates in the development and im