IT Senior Project Manager

The IT PMO Senior Project Manager is responsible for managing a portfolio of complex projects in a technical environment. It involves managing/leading key programs and projects required to achieve our business and IT goals. This role requires a high level of ownership collaborating with key stakeholders, skilled in organizational change management and assume full accountability for managing and delivering projects and programs. 

Essential Duties & Responsibilities

• Plans and manages a portfolio of IT programs that are comprised of highly visible, high-profile projects that span the organization and have significant enterprise impact.
• Develops overall program strategy to ensure proper sequencing and integration of large/complex projects within the portfolio and adjusts project scope, timing, and budgets as necessary, based upon the needs of the business.
• Actively work with all involved to mitigate risks by maintaining a project plan.
• Communicates with IT leadership and senior business leadership to review program strategy, direction, and changes.
• Experienced quantifying impacts of risks and issues to scope, schedule, budget and prioritizing and driving resolution.
• Continually evaluates and maintains efficiency in managing the portfolio of programs through planning, scheduling, and budget assessment.
• Lead and support the vision and strategy for assigned area of the program, including project investments, associated business, and functional requirements necessary to achieve defined business needs.
• Develop a deep knowledge of the assigned program technology and business unit, build positive relationships both horizontally and vertically.
• Coordinate the delivery and execution of all projects within the area of the program and prepare the team for the execution of projects.
• Help support the project prioritization process (e.g., ensure proposals get scored, get decision makers the data they need, etc.).
• Support the development of new programs to help achieve the strategic goals of the organization.
• Help support the intake of new project ideas to ensure they are properly vetted and triaged.
• Coordinate cross-project dependencies within a program.
• Help foster project manager compliance around project status reports and ensure portfolio dashboards/reports are current and accurate.
• Perform project QA to ensure required features and function shave been enabled and optimized.
• Gather project requirements (initial and detailed) from project stakeholders.
• Organize and coordinate programs and provide strategic guidance to teams and project managers.
• Collaborate with cross-functional teams to implement PMO process improvements.
• Recommend changes that streamline operations, reduce costs, and enhance the quality of services or products.

Organizational Change Management

• Support and drive knowledge of change management principles, methodologies, and tools.
• Apply a change management process and tools to create a strategy to help optimize or facilitate a change initiative.
• Support the development and maintenance of a Project Change Strategy (Communications, Alignment, Training, Reinforcement and Resistance) and detailed plans.

Quality Assurance

• Implement quality assurance measures to ensure that process changes meet the desired objectives and deliver value.

Required Experience: 

• Proven experience in business process analysis and improvement.
• Strong analytical and problem-solving skills.
• Excellent communication (written and interpersonal skills
• Proficiency in process mapping and analysis tools (e.g., BPMN, Six Sigma)
• Knowledge of project management methodologies.
• Familiarity with process modeling and automation software.
• Experience in digital transformation or using technology to drive customer business outcomes.

Minimum Qualifications, Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Project management skills to plan and execute process improvement initiatives.
• Ability to communicate clearly and effectively with teams and across the organization.
• Methodical approach, with a firm understanding in Agile/Waterfall/other project management methodology principles.
• Familiarity with MS Dynamics 365 business applications (features, functionalities, and integrations).
• Experience implementing AEC360 solutions supporting project management, execution, and associated