IT Senior Program Manager

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

IT Senior Program Manager

Job Profile Title

Information Technology Manager Senior

Job Description Summary

We are currently seeking a proficient Senior Program Manager to join our team and provide comprehensive planning and execution in the dynamic university setting, encompassing classrooms, hospital facilities, and research labs. The selected candidate will oversee and manage the strategic planning and implementation of programs and projects that span IT, facilities management, and special initiatives. This role will ensure that the organization’s operational, technological, and infrastructural functions align with its mission to provide exceptional veterinary care, education, and research. The Senior Program Manager will work closely with cross-functional teams, including clinical staff, IT personnel, facilities management, external vendors, and executive leadership, to ensure project success, operational efficiency, and alignment with our long-term goals.

Job Description

The candidate must possess good team, organizational, and time management skills, be able to handle and prioritize multiple projects and be able to work under pressure. The ideal candidate must have a strong customer service orientation and a set of solid interpersonal and communication skills, both oral and written. They will provide in-person and virtual coordination at our Philadelphia and New Bolton Center campuses as deemed necessary. This position works closely with the Penn Vet community, including faculty and staff, to coordinate change and transformational initiatives.  The position will be primarily based at the Philadelphia campus. The incumbent will be responsible for planning across both the Philadelphia and New Bolton Center in Kennett Square, PA campuses, which will require travel to both campuses. Candidate must have transportation and a valid driver's license to travel between campuses.

Job Responsibilities

• Collaborate with the IT team to identify, plan, and execute technology upgrades, cybersecurity measures, and digital transformation initiatives.
• Act as the primary planner for IT-related projects, coordinating between IT personnel, staff, faculty and external vendors.
• Coordinate with school leadership for maintenance activities, renovations, and facility expansion projects
• Develop and monitor budgets to ensure cost-effective operations and resource allocation.
• Lead cross-functional project teams, define project scope and goals, and establish project timelines, milestones, and deliverables
• Monitor project progress, manage budgets, and communicate status updates to executive leadership and key stakeholders.
• Conduct feasibility studies and develop business cases for proposed special projects and initiatives.
• Implement and track metrics to measure project success and alignment with org