IT Scrum Master

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

The Project Coordinator/Scrum Master is directly responsible for supporting the development and sustainment activity for a home-grown Cargo Management Application managed in AWS. The Project Coordinator/Scrum Master is responsible for the resourcing and sprint planning for software enhancements and bug fixes. They are responsible for providing project coordination and planning for the custom interfaces that support Operations initiatives. The Project Coordinator/Scrum Master will use their expertise to improve the software development lifecycle and be the liaison between Applications Team, Development Team, IT Infrastructure Team, and Operations. The Project Coordinator/Scrum Master will report to the IT Program Management Director

Responsibilities

• Coordinate actions to ensure delivery of projects and initiatives related to the Cargo Management Application.
• Work closely with the product owner to prioritize and resource projects.
• Work with the product owner, BAs and developers in product definition and delivery.
• Provide support to the teams that support the Cargo Management Application.
• Mentor and guide the team to follow requirements management and change management best practices.
• Logs change request and maintain the backlog.
• Coordinates requirements reviews and demos with the business.
• Plan and schedule deployment in 3 environments.
• Ensure Sprints are achievable, and resources fully utilized.
• Coordinate meetings and activity required to remove blockers.
• Facilitate daily standups.
• Communicates timelines to stakeholders.
• Manage releases and coordinate production deployments.

Minimum Requirements

• 4+ years as a Project Coordinator with hands on experience resourcing projects.
• 2+ years hands on experience sprint planning and running standups.
• Scrum Master certificate required.
• Certification and/or knowledge in Agile software development methods highly desirable.
• Remote Position

Preferred Skills

• Highly organized and attention to detail.
• Significant knowledge and experience with project management methodologies, software change management governance, and release management in multi environment setups.
• Effective analytical and problem-solving skills.
• Experience with software development cycles, release roadmaps and sprint planning.
• Strong sense of personal accountability regarding decision-making and problem-solving skills.
• Demonstrated knowledge of allocation, scheduling, and resource loading.
• Excellent interpersonal and communication (verbal and written) skills and proven ability to work effectively with all organizational levels.
• Ability to forecast sprint performance and compensate when plans change.
• Experience with Jira to manage development lifecycle and sprint planning.
• Proficiency with all MS Office applications.

Physical Requirements/Working Conditions

• Work is performed in an office/remote environment and requires the ability to operate standard office equipment and keyboards.

Perks & Benefits

• Want your pay in advance?  Access up to 50% of earned wages before payday and get paid up to two days early through the Branch app!
• Are you a top performer who thrives on recognition?  On the spot recognition offered through Awardco!
• Need health insurance?  Health Benefits with multiple options for fulltime employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life?  Wellness Programs offered to all employees!
• Want to invest in your future?  401k program offered with company match!
• Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

 

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.