IT QA Analyst

Job Description

Develops information technology strategies, policies and plans. Responsible for analysis, design, implementation, operations, and support of the organization's IT resources, systems, and software/database products. 
Performs control tests ensuring software meets requirements. Ensures system improvements are successfully implemented while coordinating activities with other IT groups. The QA Analyst’s primary focus is ensuring accurate functionality of the food production applications based on business requirements.  The analyst will perform and organize group testing, then manage all correspondence with development team to ensure accurate functionality of new product features.

Job Responsibilities

• Performing unit and regression Testing to ensure existing functionality in food production application is not compromised by new development. 
• Creation of test scripts and management/reporting of test results of new application functionality to proper teams  
• Completion of post-production testing after deployment of code to production to ensure these basic functions work so that no interruptions occur to application users. 
• Usability Testing –  
• Organizing and Managing User Acceptance Testing. Individual will create UAT test scripts appropriate for user group.  They will track documentation and feedback to review both internally and with consultant group 
• Direct communication with offshore development team to improve use case understanding and improve overall development process 
• Communication and management of change requests.  Documentation and review of these change requests to be able to communicate level of effort and scope impact.  
• Acceptance testing software to confirm software satisfies all requirements documented in the user story. 
• Maintains strong working knowledge of the business area and the applications that support it.  Develops a basic understanding of the industry and the products and services of Aramark.  Has a solid understanding of how systems effect and benefit clients (end users). 
• Must have extensive in-depth experience with Food Production applications and Procurement systems. 
• Must have some experience within food services operations and experience working with software applications that support the operations 
• Resource will report directly to Application Development IT Manager 
• Must be detailed oriented to document and track all types of testing results, resolutions, and communication to appropriate team members. 
• Must have solid communication skills to present testing plans and results to appropriate groups. 
• Demonstrates an understanding of the changing business needs for the lines-of-businesses and the impact these changes have on the technology and information necessary for exceptional service and growth. Proactive in the search for improvement opportunity and the identification of potential business impediments. 
• Identify solution, document features and process and assist in implementation of the solution to improve user experience.
• Responsible for providing day-to-day support for one or more functions within the Aramark application portfolio. 

Qualifications

• Typically requires between 3 to 5 (or more) years of progressively responsible related work experience. 
• BA/BS degree or equivalent technical training. 
• Experience with the using MS Office Tools - Excel, Word, PowerPoint and Outlook. Demonstrated ability in specification writing as well as complex flowcharting.  Ability to translate and communicate raw data, statistical, analytical results, implications and recommendations into clearly written document. Expert understanding in the IT Process, serving as a resource to others providing technical leadership.  
• Demonstrates an understanding of the changing business needs for the lines-of-business and the impact these changes have on the technology and information necessary for exceptional service and growth. Proactive in the search for improvement opportunity and the identification of potential business impediments. 
• Identify solutions, document features and process and assist in implementation of the solution to improve user experience. 

Education

Bachelors preferred

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran st