IT Project Manager

Job Description

THE AGENCY
The Department of City Planning (DCP) plans for the strategic growth and development of the City through ground-up planning with communities, the development of land use policies and zoning regulations applicable citywide and sharing its perspectives on growth and community needs with sister agencies in collaboration with the Office of Management and Budget (OMB).

DCP is a great place to work – cultivating intellectual inspiration, professional development, and creativity. Visit our website at www.nyc.gov/planning to access the full listing of job opportunities and to learn more about the agency’s services.

THE DIVISION
Information Technology Division’s (ITD) vision is to become a dynamic and vibrant technology delivery organization of the New York City government that leads business transformations and technology innovations to enable citizen-centric smart urban planning, while promoting a culture of collaboration, talent development, and equity. ITD is responsible for developing technology solutions to support agency needs and citywide asks, including City Charter mandates, grant funding requirements, and citywide geospatial services, and maintaining systems infrastructure and endpoint assets, to optimize operational efficiency, promote innovation, and collaborate with other city agencies to enhance service accessibility to citizens. The division provides necessary computing infrastructure and productivity-enhancing technology tools in a hybrid mode (on premise and in the cloud), to support DCP’s interdisciplinary staff across five boroughs, including planners, urban designers, project managers, and executive management. The division is comprised of experienced and talented software engineers, geographic specialists, service engineers, and technology leaders who specialize in managing system infrastructure, cyber security, geospatial data engineering, application services, and portfolio management.

Within ITD, the Service Portfolio Management (SPM) unit is responsible for aligning IT services with business goals and ensuring the organization's portfolio of services meets the needs of its customers and stakeholders. While leading the practice areas for project management, requirement analysis, and business relationship management, the unit plays a strategic role in overseeing the entire lifecycle of IT services and optimizing the portfolio to deliver value to the organization. SPM is involved in demand management, prioritization, capacity planning, capital/expense/grant funding mobilization, risk mitigation, and project governance, and uses portfolio management tools and systems that support budget estimation, planning, tracking, and the reporting of services and projects.

THE ROLE
ITD’s Service Portfolio Management (SPM) unit is seeking a highly skilled and PMP-certified IT Project Manager to lead the planning, requirements analysis, system implementation, and tracking of technology projects that align with the agency’s business goals and strategic initiatives, collaborate with cross-functional stakeholders to define requirements, shape product roadmaps, and drive the successful delivery of IT solutions.

Under supervision and general direction, with considerable latitude for the exercise of independent judgment, the Project Manager’s responsibilities include, but may not be limited to:
- Manage IT projects from inception to completion, ensuring that they are delivered on time, within scope and budget.
- Apply project management concepts, principles, and practices for implementing strategic initiatives that are of high complexity and visibility.
- Lead cross-functional IT project teams, providing guidance and direction to achieve project objectives efficiently.
- Ensure successful completion of solution implementations utilizing strong leadership, project, and resource management skills.
- Manage relationships with third-party vendors, ensuring they meet contractual obligations and deliverables.
- Set up Software Development Life Cycle (SDLC) processes following Agile, Waterfall, and hybrid methodologies as needed.
- Ensure that projects meet quality standards and that quality assurance processes are in place throughout the project lifecycle.
- Implement Agile Scrum framework to support iterative and incremental project delivery.
- Establish and maintain strategic partnerships with internal and external stakeholder groups.
- Drive product management strategies, including roadmap development and feature prioritization.
- Collaborate with business analysts and product managers to define project goals, requirements, and deliverables.
- Effectively communicate project expectations to team members and stakeholders in a timely and coherent manner.
- Contribute to strategic planning initiatives by understanding and suggesting available technology options to satisfy