IT Project Engineer

Impact is hiring an IT Project Engineer to join our nationally ranked Best and Brightest workplace!  Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support –with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800+ experts across 20+ US locations. Recognized for rapid growth and innovation, Impact has seen over a 20% annual growth rate, and championed a vibrant, employee-focused culture. Overview The IT Project Engineer executes technical projects defined in Statements of Work (SOW), deploying infrastructure, cloud, and platform solutions in client environments. The role ensures successful delivery through clear documentation and a smooth handoff to ongoing service teams. Within Delivery Operations, this project-focused execution role acts as the technical authority during deployments—making real-time decisions within scope and in alignment with organizational standards set by the Standards & Architecture team. While based in an Impact office, engineers deliver projects remotely across Impact’s national footprint, coordinating with specialists as needed, and complete implementations to handoff-readiness before transitioning to Support Services.   
Responsibilities 

• Pre-Implementation 
  • Review the Statement of Work (SOW) and project documentation to validate requirements and ensure alignment with organizational standards. 
  • Confirm technical details and prerequisites needed for implementation. 
  • Coordinate with Project Management and specialist teams prior to execution. 
• Project Execution 
  • Plan and execute technical deployments across infrastructure, cloud, and end-user platforms, including: 
    • Microsoft 365 tenant configuration and migrations 
    • Network infrastructure (firewalls, switching, wireless) 
    • Server and virtualization (Windows Server; hypervisors and virtual environments) 
    • Cloud compute (Azure, AWS) 
    • Backup platforms (SaaS and on-premises) 
    • Endpoint management and device enrollment (Intune, Autopilot, MDM) 
    • Security and identity (MFA, email security, DNS filtering, directory services) 
    • SQL platform configuration 
    • Telephony systems (Teams Voice) 
    • Windows Desktop and macOS configuration 
• Client Communication 
  • Maintain regular technical updates with client contacts during execution. 
  • Serve as the technical point of contact while the Project Manager leads overall coordination. 
• Documentation 
  • Create and maintain clear technical documentation throughout implementations. 
  • Document work in IT Glue, HaloPSA, and SharePoint. 
  • Ensure documentation supports operational handoff and compliance requirements. 
• Project Completion & Handoff 
  • Deliver all solutions defined in the Statement of Work (SOW). 
  • Validate the environment is operational, stable, and meets handoff-readiness criteria. 
  • Support project closeout and confirm next steps with internal stakeholders. 
  • Coordinate the transition to operational teams (TAM, TOC, and Service Desk). 

 Qualifications & Experience

• Required Technical Competencies 
  • Infrastructure & Virtualization: Windows Server, Active Directory, and hypervisor/virtualization technologies 
  • Cloud Platforms: Microsoft 365, Azure, AWS, and related cloud services 
  • Networking: Firewalls, switching, wireless; multi-vendor familiarity 
  • Backup & Recovery: SaaS and on-premises backup and disaster recovery solutions 
  • Endpoint Platforms: Windows Desktop, macOS 
  • Device Management: Endpoint management and enrollment platforms (e.g., Intune, Autopilot, MDM) 
  • Security & Identity: MFA, email security, DNS filtering, directory services (e.g., Duo, JumpCloud, Cisco Umbrella, Proofpoint) 
  • Additional Technologies: SQL platforms; telephony systems 
• Experience 
  • 5+ years of MSP (or equivalent) infrastructure engineering experience 
  • Demonstrated experience implementing in