IT Product Manager

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

HealthIT Research Informatics

Job Summary:

Manages vision, roadmap, deliverables for a small set of products for customers. Translates customer needs into a portfolio roadmap. Provides direction on development, execution and monitoring of product roadmaps. Ensures portfolio of products deliver capabilities needed by customers.

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KEY RESPONSIBILITIES
• Leads vision, roadmap, deliverables for products.
• Translates customer needs into projects on a project roadmap.
• Provides direction on development, execution and monitoring of product roadmaps.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES
• Project Coordination (Novice): Reviews specific project related documents for completeness and accuracy and ensures project status reports are received, when due, from project managers for all approved projects. Provides administrative and logistics support for various project meetings, training, workshops and facilitated sessions. Coordinates and tracks all work requests to ensure on time project delivery. Keeps project plans updated and ensures key milestones and dependencies are understood. Responsible for record keeping for project meetings such as issues logs, gap analysis sheets, meeting minutes, making copies, team event planning and execution, team travel, on-boarding activities for contractors or consultants, set up and maintenance of project repositories.
• Product Knowledge (Novice): Understands the product in relation to other company products. Has general knowledge of the competition for the product in the marketplace. Understands the product life cycle from development through sales and customer support. Can describe product features and benefits using key product terminology.
• Emerging Technologies (Novice): Stays abreast of new technology as it applies to project and departmental systems and architecture. Is aware of technological trends and new products and tools which can improve the effectiveness of systems and products. Able to successfully investigate, evaluate and recommend new technology to meet requirements of state-of-the-art systems and projects. Attends industry seminars and forums.
• Product Vendor Management (Novice): Serves as the primary contact for production issue notification, escalation and resolution with vendors' Is familiar with all aspects of the contract process. Can work with the necessary departments [e.g., Purchasing, Legal] to guide a contract through this process. Is familiar with the Request for Information and Request for Proposal process. Has worked in the development and execution of several consulting, training, software and hardware contracts. Communicates to vendors any changes that may impact them or the relationship throughout the contract life.
• IT Portfolio Management (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate IT Portfolio Management in practical applications of moderate difficulty.

About the Department:

Health IT

HealthIT provides the best health information technology tools that support Vanderbilt University Medical Center’s mission of:

• Delivering distinctively personalized care

• Improving the health care of individuals and communities regionally, nationally and internationally

• Providing transformative learning programs

• Supporting compelling discoveries

Our tools, which form the digital arteries of VUMC, are either developed in-house by our innovative product teams or selected from the most cutting-edge solutions available in today’s ever-changing marketplace. Our 500 colleagues provide ongoing support over each product’s entire lifespan, ensuring that the tools are meeting the evolving needs of the Medical Center’s 24,000 colleagues.