IT Intern - Technical Services

Summer 2025

The internship offers those with a passion for information technology the opportunity to grow their technical aptitude and professional skills. This will be accomplished while learning about the insurance industry and gaining invaluable experience working on challenging projects at a growing regional insurance organization.

Salary Grade 5 - Level I 17.07 – 21.34 – 25.60
Salary Grade 6 - Level I 18.78 – 23.47 – 28.16

Essential Duties and Responsibilities

• Assist with troubleshooting issues and provide technical support.
• Manage and communicate problems/incidents with appropriate escalations.
• Provide input into process improvement, automation opportunities and influence technical solutions.

Basic Qualifications

• Experience in computer science or information systems from an accredited four-year high school, college, or university
• Experience with Desktop support (i.e. hardware/software management, etc.)
• Experience with Helpdesk support (i.e. troubleshooting, customer service, etc.)
• Knowledge of IT Service Management (ITSM)

Preferred Qualifications

• Knowledge of insurance industry
• General understanding of Information Technology architecture, enterprise applications and IT operations
• Previous Information Technology internship experience is a plus

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employees may be required to travel from time to time.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The environment is quiet with needed interaction between other employees, immediate supervisor, and other company staff.