About the role
This trainee role within an IT Support company offers a structured introduction to IT support and digital customer service. You will help support business users with everyday IT issues while building the foundation for a long-term career in the IT sector.
Duties:
* Act as first-line support for IT-related queries
* Assist users with basic troubleshooting of hardware and software
* Update and manage support tickets
* Communicate clearly with customers and internal teams
* Learn IT support tools and best practices
CANDIDATE REQUIREMENTS
* Interest in IT, technology, or digital careers
* Confident communication skills
* Basic IT knowledge or personal use of technology
* Reliable, punctual, and eager to learn
* No previous IT experience required
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