IT Business Program Manager

Company

Federal Reserve Bank of Minneapolis

The Treasury Services (TS) Division at the Federal Reserve Bank of Minneapolis serves as fiscal agent for the US Treasury’s Bureau of the Fiscal Service supporting the Retail Program. This department provides and supports various services related to the issuing and redemption of US savings bonds and marketable securities. As IT Business Program Manager, you will be driving technical projects and programs that maintain, modernize, and expand the systems used by FRB Minneapolis in that role as fiscal agent.

A primary focus of this role will be structuring and maintaining projects and programs to be compliant with System and industry standards, methodologies, and guidelines, including those used by Fiscal (PMIAA, Salesforce and GEM). While this will require both tactical effort and strategic planning, the ability to maintain projects and programs in a state that is well organized and easily auditable (both formally and informally) is critical to success in this role.

Additionally, this role requires a high level of communication skills. You will be interacting and collaborating with a unique variety of audiences, including Treasury Services leadership, Treasury Relationship Support Office (TRSO), Bureau of the Fiscal Service, Internal Audit, Information Technology, and Bank leadership.

Responsibilities included:

• Directing. coordinating, and monitors all activities for a variety of large, highly integrated and complex programs or projects related to new products, services, web solutions or automated systems implementation with significant FRS or Bank-wide impact
• Consulting with all levels of Bank and FRS management, staff and customers on services, products and automation or systems solutions for business problem-solving, conflict resolution and lead decision-making
• Providing translation between the technical automation or systems solution and business line processes
• Planning, coordinating, and monitoring all stages of project management including initiation, planning, execution, implementation, and closure, ensuring compliance with System and industry standards, methodologies, and guidelines
• Ensuring timely delivery of necessary artifacts throughout project and/or program lifecycle
• Developing project agreements or charters based on requirements, risk, and complexity of potential solutions, and creates project plans, integrated schedules accordingly
• Ensuring all of the project`s technological requirements and objectives are correctly gathered, understood and properly translated for implementation
• Identifying the project`s/program's key success indicators and manages the work within scope, quality, time, and cost constraints
• Managing to successful outcomes through identifying and addressing issues and risks
• Serving as a key liaison between project/program team, vendors and Bank and FRS management, and business line users, and plays a primary role in FRS workgroups
• Coordinating the implementation, training, and documentation of related procedures
• Preparing and delivering written and oral communications, including presentations to Senior Management
• Providing consistent and comprehensive project/program status reports, updates, and on-going cost analyses
• Evaluating completed projects/programs in comparison to cost/time projections
• Serving as project, program, and/or portfolio manager for the coordinated management of multiple projects including summarizing overall status for multiple projects

Project Management Responsibilities:

• Understanding and experience with project methodologies such as PMIAA.
• Understanding and experience with end-to-end project lifecycle and standard artifacts.
• Experience managing large scale IT and business projects.
• Ability to effectively facilitate and summarize meetings.
• Salesforce Experience

Minimum Qualifications:

• Bachelor`s degree in Business, Computer Science, or related field, preferred.
• Minimum 9 years of direct work-related experience in automated systems, systems development, and/or an information technology environment, or equivalent combination of related higher education and experience.
• Experience in creating conceptual ideas and developing them into measurable projects
• Compliance experience
• Demonstrated examples of communicating and collaborating internal and external stakeholders.
• Strong written communication
• Ability to work independently or with a team
• Must be a U.S. citizen or lawful permanent resident alien with at least three years of legal residency

Additional Information:

*Salary range is $131,900-$164,905-$197,900 (For the advance level $114,1