Dematic/KION Group IT is looking for a candidate to fill a global IT Business Partner (ITBP) role supporting customer relations functions including Marketing, Solutions Development, Sales, and Customer Service. This role will also have a heavy focus on AI and applying AI to drive capabilities and efficiencies across the organization.

The ITBP has the overall responsibility of serving as the strategic interface between assigned business units for the purpose of business technology strategy development, solution discovery, service management, risk management, and relationship management. The ITBP is a proactive “trusted advisor” and is the primary IT point of contact to business line executives and managers. The ITBP delivers comprehensive programs, initiatives, and solutions to the functional areas of the organization in support of key business strategies and business transformation. Support demand management and work with business leaders to find and prioritize projects for execution. The ITBP serves as a lead role in enabling the business to achieve its objectives through the effective use of technology.

What we offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

 

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

The base pay range for this role is estimated to be $100,500 - $147,400 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

This is what we are looking for:

• Collaborate with internal global customers including executives and managers to align business strategy and objectives with overall IT roadmap
• Serve as trusted advisor to the commercial functions on technology related matters.  Collaborate in planning and attending regular business activities to support the delivery of crucial IT services and new technologies in alignment with business objectives
• Organizes continuous global alignments on relevant levels with the business and identify their needs
• Acts as a global business partner and works closely together with America's and EMEA business teams
• Meet with business and talks about future strategic or tactical plans to be ahead of the tool selection
• Proactively drive the rollout of validated KION standards
• Collaborate with Portfolio Management and Project Management on demand intake and prioritization across the company
• Ensure alignment of technology roadmaps for the areas served with IT strategy and standards
• Identify and maintain the portfolio of projects and needs in Service Now
• Gather business requirements and together with IT and Business Transformation create solution concepts, recommendations, business cases, and ROIs
• Leverages deep experience and broad knowledge of technical and business resources to effectively design solutions, options, and recommendations and then coordinate team members to deliver
• Identify, screen, and evaluate new solution opportunities with enterprise solution architects, cyber security, data protection, procurement, and IT platform/service owners to fulfil KION standards
• Oversee the launch of solutions to help enhance the positive impact on the organization
• Follow defined demand management process to ensure compliance and successful audits
• Willingness to take on strategic assignments such as implementing AI solutions that will improve customer satisfaction
• Models our Values of Integrity, Collaboration, Courage, and Excellence

What we are looking for:  

• Strong personality to discuss on management level and represents KION IT strat