IT Business Operations Analyst (Contract Specialist)

Pay Rate

$72,000 to $90,000 per year

Telecommute Status

Hybrid

How many days a week at a regular work location?

3 days onsite

Announcement

PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position:

Job Description

PRIDE Industries 

Job Description 

  

 

Job:   IT Operations Business Analyst 

Job Code:   AA250 - PR-IT Ops BusinessAnalyst

HR Title Group:  Information Technology

Salary Grade: E15

FLSA Status:  Exempt

Approval Date:  August 2024 

 

 

SUPERVISES: 

There are no direct reports with this position.

 

POSITION SUMMARY:   

Under limited supervision, the IT Operations Business Analyst will be responsible for managing and optimizing IT operational processes, ensuring effective budget management, forecasting, and maintaining strong vendor relationships. Employees in this job class will be responsible for developing and managing IT budgets, collaborating with vendors and overseeing the lifecycle of software and hardware assets while identifying opportunities for improvement and efficiency. This job class requires knowledge of IT operations, budget management and forecasting with business analysis and resource allocation. This position requires a proactive individual with a strong analytical mindset and excellent communication skills.

 

TYPICAL DUTIES:  

1. *Develop and manage IT budgets, ensuring adherence to financial guidelines and optimizing resource allocation.2. *Utilize forecasting techniques to anticipate IT operational needs and support strategic planning.3. *Collaborate with vendors to ensure timely delivery of services and products.4. *Evaluate vendor performance and maintain positive vendor relationships.5. *Act as a liaison between the IT department and external vendors, fostering strong and mutually beneficial partnerships.6. *Generate and manage purchase orders for IT-related products and services.7. *Review and process invoices, ensuring accuracy and timely payment.8. *Oversee the lifecycle of software assets, including procurement, deployment, and license management.9. *Manage hardware assets, tracking inventory, and optimizing resource utilization, publish schedule of lifecycle upgrades.10. *Conduct analysis of wireless technologies, publish schedule of lifecycle upgrades, identifying opportunities for improvement and efficiency.11. *Responsible to follow the PRIDE IIPP, policies and procedures, including wearing and maintaining the proper personal protective equipment (PPE), completing the appropriate training, recognizing, correcting, and reporting hazards.12. Performs other duties and special projects as assigned. * Denotes Essential Job Function

 

MINIMUM QUALIFICATIONS: 

• Three or more years of experience in Information Technology or related field, and working within multiple business lines;• Proven experience in IT operations and business analysis;• Strong analytical and problem-solving skills;• Excellent communication and interpersonal skills;• Proficiency in budget management and financial analysis;• Familiarity with software and hardware asset management;• Negotiation skills and experience in contract management;• Ability to work collaboratively in a dynamic team environment.

 

EDUCATION REQUIREMENTS: 

Bachelors Business Administration or related fieldA comparable combination of formal education and work experience will be considered. 

 

CERTIFICATES REQUIRED:  

The following licenses or certificates may be required depending on local, state and/or contract requirements:Not Applicable 

 

PHYSICAL REQUIREMENTS:  

 Employees may experience the following physical demands for extended periods of time:

 

• Sitting (70-75%)• Standing and/or walking (20-25%)• Keyboarding/Typing/Using mouse (70-75%)• Viewing computer monitor requiring close vision (70-75%)

 

WORK ENVIRONMENT:  

Work is performed in an office/home office environment a majority of the time. This position requires three days per week on site, with an option to work remotely two days per week.

 

DISCLAIMER:  

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive invent