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IT Analyst II
Auria SolutionsUnited Statesfull_timeVerifiedPosted 27 May 2025
About the role
Auria is a leading global supplier of automotive acoustical and textile solutions. Formed in 2017 as a joint venture between Shanghai Shenda Co., Ltd., and International Automotive Components (IAC) Group, Auria is built on a 150-year transportation industry heritage. SUMMARY: The Plant Information Technology IT Specialist assists the Plant in IT matters, including:
QUALIFICATION REQUIREMENTS: Must be able to perform PC-based hardware, software, and networking duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.
- Understanding and Use of AURIA Corporate policies for users of computers, networks, and programs.
- Set-Up and support of Office and Plant Floor PCs and related Application Programs.
- The operation, set-up, and configuration of bar code scanners and hand-held devices.
- Configuring, Deploying, and Supporting Label Printers
- Documentation of shop floor information technology applications and installations.
- Support of office staff applications related to Microsoft Office, e-mail, projection systems, and data entry systems.
- Support of shop floor applications related to machine and process control software
- Participation in and support of Materials projects related to ERP and EDI compliance.
- Participation in and support of production-driven projects related to increased use of technology on the shop floor.
- Backup critical systems and maintain spare equipment.
- Manage yearly renewals of support contracts for hardware and software.
- Helps corporate IT to set up, train, and support users on desktop or laptop systems, including installation and configuration of standard applications via our desktop management software.
- Understands and follows AURIA and Industry-accepted best practices for application, installation, set-up, training, and ongoing support to users of PC-based hardware, networking, and software applications.
- Understands the basic application, installation, and support of wireless barcoding programs, including links to various to-be-implemented systems for capturing and using barcoded information.
- Works closely with Materials, Manufacturing, Quality, Continual Improvement, Safety, Human Resources, Maintenance, and Finance to link various applications to all functions as necessary.
- Helps to set-up, train, support, and continuously improve the understanding, use, and application of new software to enhance both hourly and salary productivity.
- Setup, maintain, and troubleshoot site infrastructure, including servers, switches, and access points. Schedule regular backups and verify backups integrity quarterly.
- Troubleshoots existing PC-based applications and provides necessary fixes and retraining, if necessary, to get at root causes of problems. Documents PC applications with users for follow-up and support.
- Ensure Sarbanes Oxley (SOX) and CSOX IT policies, as well as other IT and company policies, are followed.
- Keeps track of software licenses for applications such as the Microsoft Office Suite, Windows Server, SQL Server, and others, and procures the necessary licenses as necessary to ensure compliance.
- Monitors the Help Desk Queue and takes ownership of tickets assigned promptly and works to resolve as quickly as possible while providing superior customer service.
- Supports plant launches as it relates to the associated technology.
- Tracks and manages IT assets (hardware & software) throughout their life cycle, and plans for and executes upgrades and replacements regularly to ensure support is available from the manufacturers.
- Plans and implements security measures to protect systems from cyberattacks or other vulnerabilities.
- Prepares the IT budget and procures hardware, software, and support contracts.
- Supports global IT projects and initiatives, including communicating effectively with corporate IT.
QUALIFICATION REQUIREMENTS: Must be able to perform PC-based hardware, software, and networking duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.
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