IS Community Connect Product Owner/Program Manager

Join one of the nation’s most comprehensive academic medical centers, UChicago Medicine, as an IS Community Connect Product Owner/Program Manager. This is a remote, work from home opportunity, and you may be based outside of the greater Chicagoland area. 

The IS Community Connect Product Owner/Program Manager manages multiple related projects and/or work streams within the Community Connect program at the milestone level with supporting details managed by the project teams. Identifies and manages interdependence within and across projects within the Community Connect program. A strong grasp of the distinction between product management/ownership (defining value, outcomes, and roadmaps) and project/program management (driving execution, timelines, and delivery) is essential.

Essential Job Functions     

Program Management and Execution 

• Integrates expert knowledge of PMLC with insights and knowledge across the enterprise. 
• Manages multiple projects and/or work streams within a program at the milestone level with supporting details managed by the project teams.
• Oversees technical build activities, ensuring alignment with architectural standards, security requirements, and operational readiness.
• Planning (Initiation and Definition) – creates and manages all components of the initiation phase; including but not limited to project kickoff, stakeholder identification and analysis, risk assessment, schedule creation, budget creation, and resource identification.
• Project Execution (Design, Build, Test/Train, Go Live) – manages all components and deliverables of project execution including but not limited to solution design, implementation, test planning and execution, training planning and execution, cutover and go-live.
• Project Closure – manages all components of project closure including production turnover, lessons learned, and overall close out.
• Monitoring and Control – Drives resolution of all project risks, action items, status reporting, scope and schedule, financial and budget establishment and reporting, meeting facilitation, vendor engagement and performance management, change management, and project resources.
• Develop program dashboards, KPIs, and communication mechanisms to ensure transparency and executive visibility.
• Drive operational discipline—ensuring teams meet process requirements, adhere to governance checkpoints, and maintain audit ready documentation.
• Support product teams by translating strategic goals into actionable project plans, milestones, and dependencies.
• Demonstrated success leading role sensitive transitions (operating model transformation, RACI changes, new governance, or tooling/process migrations).
• Expertise in project management delivery models.

Analytical Thinking and Problem Solving  

• Thinks strategically using data to drive decisions and solutions. 
• Demonstrates understanding of business operations for multiple departments or operational areas. 
• Develops and manages program and project budgets and other financial aspects of the work they are overseeing (e.g., forecasting, estimating). 
• Understands the business case process and maintains a business case for the programs/projects they are managing. 
• Understands the vendor contracting processes and participates in the negotiation of contracts for goods and services. 
• Understands how to gather information and conduct analysis to gain a full understanding of issues and problems, including root cause identification. 
• Anticipates functionality/system/application problems based on experience. 
• Identifies and escalates issues immediately and drives them to conclusion. 

Communication and Formal Status Reporting 

• Adept at facilitating executives 
• Excellent executive message developme