Intervention and Support Services Counselor

Title: Intervention and Support Services Counselor

Employee Classification: Counselor

Campus: University of North Texas - Dallas

Division: DAL-Enrollment Mgmt & Student Aff

SubDivision-Department: DAL-Dean of Students

Department: DAL-Dean of Students-520000

Job Location: Dallas

Salary: Commensurate with experience

FTE: 1.000000

Retirement Eligibility:

About Us - Values Overview:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.   We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.   Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

As a department within Student Affairs, the University of North Texas at Dallas Counseling & Wellness Center offers services to all enrolled students. The UNT Dallas Counseling & Wellness Center provides short-term individual counseling, group counseling, wellness programming, crisis intervention, and case management services. The UNT Dallas Counseling & Wellness Center offers an holistic approach to providing services to students, and is committed to creating a safe, welcoming, and confirming environment for all.

Position Overview

The University of North Texas at Dallas invites applications for the position of Intervention and Support Services Counselor.

The Intervention and Support Services Counselor plays a critical role in supporting student well-being, safety, and academic success by serving as a first responder to students navigating mental health crises, behavioral concerns, or complex life challenges. This position provides timely crisis response, coordinates care, and connects students with appropriate university and community-based resources.

This non-clinical, student-facing role focuses on proactive intervention and support. The Counselor manages a dynamic caseload of students of concern, assists in navigating campus systems, and provides follow-up to ensure continuity of care. The role works closely with Counseling & Wellness staff, the CARE Team, Student Affairs partners, and external providers to ensure a wraparound response to student needs.

Minimum Qualifications

Master's degree in Psychology, Counseling, Clinical or Educational Psychology or related field. Must be licensed by the State of Texas or have the ability to obtain appropriate licensure within twenty-four months of employment.

Knowledge, Skills and Abilities

• Knowledge of case management principles, including assessment, care coordination, follow-up, and referral processes within higher education or human services settings.
• Understanding of behavioral health issues and crisis intervention strategies, including risk assessment and response protocols.
• Knowledge of campus and community resources, support services, and systems of care relevant to college student populations.
• Strong interpersonal, oral, and written communication skills, with the ability to communicate effectively and empathetically with diverse populations, including students, faculty, and staff.
• Demonstrated ability to work independently and collaboratively in a fast-paced, team-oriented environment while managing a dynamic caseload.
• Ability to establish and mainta