Internal Sales Executive

Enjoy talking to customers and get a buzz from winning business? This is a proactive sales role, not sales admin, with full technical training and a clear route into account management or technical sales.
Forge Partnerships is supporting Stonegate Precision Tooling with the appointment of an Internal Sales Executive for its growing Internal Sales Team.
About Stonegate
Stonegate is the UK's trusted partner to the stone fabrication industry, supplying tooling, equipment and technical solutions to worktop fabricators across the UK, Ireland, Europe and the USA. From Stonegate House in North Cave, its field and technical teams help customers run more efficient, productive factories.
The role
You'll handle customer enquiries, build accurate quotations and follow them up to convert orders, working alongside experienced Field Territory Managers as part of a shared team covering every territory. Around two hours a day is proactive outbound activity by phone, WhatsApp and email, with quote follow-ups first. You'll be trained to the point where customers trust you as much as their field rep.
What you'll do
* Respond to calls, emails and requests through a shared enquiry system
* Prepare accurate, competitive quotations and follow them up to win the order
* Run a structured pipeline in the CRM with clear next actions
* Spot cross-selling opportunities and support campaigns, launches and customer reactivation
* Build technical product knowledge and understand customers' factory operations
What you'll bring
* Experience in internal sales, telesales, account management or technical sales support
* Organised, detail-focused and confident on the phone
* Commercially minded, self-motivated and comfortable working to KPIs
* CRM experience (HubSpot ideal) and a technical, manufacturing or trade supply background are a bonus
No stone industry knowledge? No problem. The right attitude and an appetite to learn matter most