Internal Account Manager - Temporary Worker

Job Description:

• Temporary position starting 10/06, for 6 months with the possibility of extension.
• Fully remote.
• Must have account management and operations experience. Please note: this role is not client-facing.
• W2 only.

We’re seeking a high-performing Temporary Internal Account Manager to support Analytics client accounts through seamless internal coordination and operational execution.  Acting as the key liaison between internal teams and client account Directors, this role ensures alignment with client goals, efficient revenue operations, and smooth contracting processes.

The ideal candidate is a proactive, agile thinker with strong critical thinking and problem-solving skills. They are highly organized, adaptable to shifting priorities, and thrive in dynamic environments. This individual brings attention to detail, desire to learn and grow, and the ability to navigate complexity with confidence, ensure tasks are carried out efficiently and on time —directly contributing to client success through operational excellence.

You’ll thrive in this role if you’re a natural collaborator who can influence across teams and functions to drive results.

Operational Execution

• Ensure compliance and demonstrate growing fluency in internal operational processes.
• Prioritize and manage workload effectively to meet deadlines and deliverables.
• Identify and resolve internal obstacles by navigating cross-functional teams and systems.
• Communicate clearly on project progress, risks, and needs.

Team Collaboration and Culture

• Build strong, trusted relationships through excellence in operations execution across internal teams to foster a collaborative, high-performing environment.
• Influence across levels to align stakeholders and drive decision-making.
• Offer a collaborative representation of Merkle in interactions with other dentsu brands.
• Contribute positively to team morale and culture; support peers and share knowledge.
• Continuously grow technical and business acumen through elective training and coaching.

Business Operations & Finance Support

• Lead internal coordination for new business, renewals, and change orders.
• Own Salesforce project entry and work with the legal team to drive contract review.
• Set-up projects in in operational systems for revenue tracking and time entry.
• Issue intercompany agreements to allow for proper revenue recognition.
• Facilitate optimal project staffing across denstu brands.
• Manage weekly revenue forecasts and monthly invoicing; follow up on payments to minimize outstanding balances.
• Develop comprehensive understanding of revenue recognition models and contractual billing/invoicing types to support financial accuracy.
• Produce and interpret financial and project reports using tools like Excel and Power BI.
• Review time allocations to ensure accuracy, manage against original deal economics and proactively communicate deviations

Key Skills and Experience

• Bachelor’s degree required.
• 5–7 years of experience in account management, client services, or operations—agency or client-side.
• 5+ years of project management experience, including working with remote teams.
• Proficiency in Excel and financial tracking; experience with Power BI and Salesforce is a plus.
• Strong critical thinking, problem-solving, and organizational skills with a solution-oriented mindset.  Apply learnings to new tasks independently
• Excellent communication, collaboration, and time management abilities.
• Self-motivated, solution orientated, ethical, and eager to learn and grow.
• Demonstrated ability to independently solve complex problems, adapt in fast-paced environments, and drive solutions with accountability and follow-through—even amid ambiguity.

The hourly pay range for this position is $    37.50 - $   60.58. The hourly pay rate for the successful candidate is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.  Temporary employees are eligible for paid holidays in accordance with dentsu policy, as well as safe and sick time. This position is not eligible for any other benefits or other compensation. 

To begin the application process, please click on the “Apply” button