Intern- System Field Analyst (BOT)

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What We Need  

Join us as an Intern- System Field Analyst (BOT) on our Customer Experience team where you'll apply your analytical skills to boost bot system performance and help solve complex issues. This hands-on role involves analyzing system performance, troubleshooting, defining processes, and working with various teams to identify and resolve issues.  

You will be a part of the Operations organization that leads preparation and readiness efforts, tasks, and testing to ensure the successful implementation of the Symbotic system at our new customer sites. The Customer Site Deployment organization partners cross functionally and directly with our customers to drive and execute onsite structural and systems deployments, in preparation for final acceptance of the Symbotic system.    

What you’ll do   

• Analyze bot system performance to support improvements in system speed and efficiency.  

• Collaborate with the team to identify, document, and track bot system issues for timely improvement actions.  

• Communicate and work closely with technical and development teams to create solutions for bot system challenges.  

• Interpret data, analyze results using statistical techniques and provide ongoing reports.  

• Driving and maintaining a professional teamwork environment and being an excellent team. player while working with various members of the engineering and on-site teams. 

• Contribute to projects focused on SKU profiling, bot failure analysis, and overall system performance.  

What you’ll need   

• Pursuing a bachelor's degree in data analytics, computer science, software engineering, or a related field.  

• Strong skills in collecting, organizing, analyzing, and interpreting large data sets with a focus on detail and accuracy.  

• Familiarity with Microsoft Excel, SQL, and Python.  

• Enthusiastic about working hands-on with our team onsite in a collaborative environment.  

• Self-motivated and eager to take on more responsibility in a fast-paced, dynamic role.  

• Willing to dive deep into understanding the various aspects of a complex technical system.  

• Excellent team player who can work effectively with members of diverse teams.  

Our Environment   

• The employee is frequently required to walk and reach with hands and arms.    

• The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl.    

• The employee must regularly lift and/or move up to 50 pounds.    

• Must comply with all safety requirements and protocols, including without li