Intern, Customer Service

Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, it has been in the public water supply business since 1857. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource.

Job Summary

The Customer Service Department at Aquarion is looking for an intern!

Principal Responsibilities

• Conduct CRM data hygiene audits to ensure accuracy of customer records
• Verify and update account ownership information, including confirming ADID details through assessor databases and offices
• Review and correct premise records, ensuring multi-unit properties are accurately reflected with all unit numbers listed
• Post alert and outage communications
• Assist in the development and maintenance of job aids, including deduplication processes and documentation organization
• Perform general administrative and customer service support tasks as needed

Preferred Requirements

• Excellent computer skills
• High attention to detail, particularly in data accuracy and record management
• Strong organizational skills

Salary

• This is a temporary, non-benefit eligible, full-time position based out of our Monroe office.
• This position will run from mid-May through the end of August.
• Hours are Monday through Friday, 8:00AM-4:30PM.
• Salary will be $17.50/hour

Aquarion Water Company is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws.