Intern, AI Engineer (Full-Time)

 

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.

 

 

 

Join Nextiva’s AI Operations team for an action-packed fall focused on deploying generative AI and agentic AI to accelerate our internal processes. You’ll prototype and operationalize AI workflows that boost pipeline, efficiency, and insight generation while gaining end-to-end exposure to demand generation, RevOps, and marketing analytics.

This is a full-time, paid internship. Applicants must be able to work onsite at our Scottsdale Headquarters Monday-Friday.

The Role:

As an AI Engineer Intern, you will build and deploy lightweight AI agents and automations that eliminate internal bottlenecks. You’ll experiment rapidly with models such as OpenAI ChatGPT, Anthropic Claude, and in-house LLM apps. Expect a hands-on, scrappy environment where iterating fast and quantifying impact matter more than polish.

Key Responsibilities:

• Design, build, and test AI workflows that replace manual work
• Deploy agentic automations for internal process monitoring and optimization
• Prototype integrations that remove repetitive GTM tasks
• Generate weekly dashboards summarizing impact, insights, and next steps
• Analyze operational data with AI tools; recommend optimizations
• Document clear playbooks and train teammates on every solution shipped

Requirements:

• Rising senior or master’s student in Software Engineering, Computer Science, Data Science, AI/ML, or related field
• Demonstrated scrappiness (startup, hackathon, or side-project experience)
• Familiarity with GenAI, APIs, prompting, and coding (Python, React)
• Experience with OpenAI ChatGPT and CustomGPTs, Anthropic Claude and Claude Code, and other AI models
• Analytical mind-set; able to quantify impact and iterate fast
• Highly organized, action-oriented, and comfortable juggling multiple projects
• Strong communicator who collaborates well across functions

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.
• Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.
• Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

• Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage