Interior Operations Manager

About Us:
Botanical Designs is a leading Interiorscape firm, specializing in biophilic
design, plant maintenance, and large-scale interior installations for Class A properties, tech campuses,
and commercial clients. We take pride in delivering premium service, vibrant designs, and sustainable
solutions across the Pacific Northwest.
Role Overview:
We are seeking an experienced and results-driven Interior Operations Manager to oversee our interior
maintenance and install operations. This leader will ensure excellence in service delivery, efficiency in
crew deployment, and alignment with customer expectations across a portfolio of high-visibility
accounts.
Key Responsibilities:
Lead and manage all day-to-day operations for interior plant maintenance and install crews
Ensure timely and high-quality service delivery across all interior accounts
Oversee scheduling, routing, and labor forecasting to maximize crew efficiency
Manage and mentor a team of technicians, crew leads, and install specialists
Collaborate with Account Managers to ensure customer satisfaction & proactive communication
Maintain inventory controls for plants, supplies, and maintenance materials
Drive quality assurance through routine site inspections and service audits
Partner with the Sales and Design teams to scope, schedule, and execute interior installs
Ensure full compliance with safety protocols and company policies
Monitor and improve job cost performance, productivity metrics, and operational KPIs
Qualifications:
3+ years of experience in operations, horticulture, facility services, or Interiorscaping
Proven leadership in managing field crews and delivering high-touch service
Strong organizational and time-management skills
Experience with routing software, CRM/ERP systems (Aspire preferred), and inventory tools
Horticultural knowledge and plant care expertise strongly preferred
Bilingual (English/Spanish) a plus
Why Join Us:
This is a high-visibility leadership role within a well-established, growing firm. We offer competitive
compensation, healthcare benefits, and a performance-driven culture where your impact will be seen
and valued.