Intake Team Lead – 2nd Shift

Boldly innovating to create trusted solutions that detect, predict, and prevent disease.

Discover your power to innovate while making a difference in patients' lives. iRhythm is advancing cardiac care…Join Us Now! 

At iRhythm, we are dedicated, self-motivated, and driven to do the right thing for our patients, clinicians, and coworkers. Our leadership is focused and committed to iRhythm’s employees and the mission of the company. We are better together, embrace change and help one another.  We are Thinking Bigger and Moving Faster.

 

About This Role

This is a 2nd shift position 2:30PM-11PM working hours M-F.

Specific job responsibilities include:

• Follow HIPAA, ISO 13485, Joint Commission, and OSHA standards
• Follow all Work Instructions, SOP’s and safety requirements
• Comply with IRhythm’s policy, procedures, and quality standards, and safety and environmental regulations
• Maintain the cleanliness of the Patch Intake room and work surfaces within
• Perform good recycling practices
• Receive and process the Patch device (includes de-kitting and verification of patient information in ZioReports.com)
• Upload data from the Patch device to iRhythm’s proprietary software tools
• Ability to meet and frequently exceed company goals/objectives
• Identify and communicate any safety, quality, and process issues or concerns as applicable
• Understand and comply with Good Documentation Practices (GDP)
• Participate in lean activities and 5S improvement
• May provide coverage in fellow employees’ absences
• Support problem-solving small group activities
• Trainer for Intake processes and other operations
• Aware of common defect within the Intake process and the results caused by the variation during the process
• Understand and demonstrate Lean techniques and principles
• Coach and provide guidance to others on processes and standard operating procedures
• Ability to redline and work on DCO changes
• Provide employee feedback to Management team
• Monitor productivity to meet daily production goals
• Ensure standardized workflows are followed with consistent output
• Perform routine quality checks

Soft Skills:

• Teamwork - work together to achieve great quality result for our patients and customer
• Dependability and reliability - strive to attain result on time; convey a sense of urgency and drive issues to closure
• Communication - successfully provide feedback and collaborate across functional team
• Culture - Embrace company core values and competencies
• Initiative - going above and beyond to get the job done
• Accountability - recognize the issue, taking ownership, proactively seeking solution, and stay committed and overcome challenges
• Time Management - ability to prioritize and utilize resource effectively
• Flexibility - adapting and managing the unexpected
• Goal Oriented - setting clear achievable expectation
• Proactively seeking solutions - Gather and analyze information systematically; Develop alternative solution; Think analytically and decisively

Physical Demand:          

• Sitting, standing, or walking for prolonged periods of time
• Lifting and/or moving up to 30 pounds
• High level of repetitive motion at moderate to fast pace of upper torso, hands, arms and wrists

Experience:

• High school diploma or GED preferred
• Minimum 3 years of Intake process experiences or related experience - in a medical device, manufacturing or ISO registered
• Computer proficiency required
• Data entry experience preferred
• Leadership skills / scheduling planning
• Microsoft Excel / Office

What's In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

• emotional health support for you and your loved ones
• legal / financial / identity theft/ pet and child referral assistance
• paid parental leave, paid holidays