Intake Specialist - Remote

Intake Specialist – Job Description

About the company

Recover is a startup working to make mental health and addiction treatment more effective, accessible, and affordable. We work with governments to improve outcomes for people who need treatment. We are working to make sure low-income Americans have access to best-in-class treatment.

Our program is a treatment program for people with mental health and substance use challenges. We use a harm reduction approach to treatment and are focused on serving marginalized and underserved communities. We are a small team growing quickly, and looking for people to grow with us.

Our team includes people from Yale Law, UCLA School of Medicine, Harvard Medical School, and White House alums.

The opportunity

As an Intake Specialist, you’ll work directly with clients to help them access services and resources as they progress through substance use disorder treatment. Most of your time will be spent meeting with clients to complete intakes, identify their individual recovery needs, connecting them to appropriate services and resources, and helping them navigate those resources. You will be expected to develop a relationship with your clients and help develop a needs assessment and care plan that guides them through their recovery journey. You will help outreach and engage and re-engage referred clients, educate about our services and connect them to care. You will also collaborate regularly with the rest of the treatment team, consisting of the medical director, nurse practitioners, and counselors, to provide comprehensive treatment plans for clients. This position is best suited for someone who is comfortable working independently, takes ownership of client engagement and needs assessment, quickly builds rapport, and who works well in a collaborative team environment. You’ll have the opportunity to grow with us, and work with patients from across the state.

This role is full-time. You will report to the Program Manager for the program you are part of. Salary is commensurate with experience, and the position includes benefits.

Requirements

• Certified Alcohol Drug Counselor (or equivalent) - I or higher
• 1+ years of experience in addiction treatment
• 1+ years in Intake/Engagement-focused roles

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development

Salary Range: $33.00-36.00 per hour