Instructional Designer, Systems Engineering

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

As an Instructional Designer at Palo Alto Networks, you will be instrumental in crafting and maintaining high-quality training programs for our Systems Engineering organization. Focused on both instructor-led and digital learning, your role will involve the entire training material lifecycle—from initial analysis to final release. By leveraging expertise from Subject Matter Experts (SMEs) and integrating crucial technical sales skills into the curriculum, you will ensure our Systems Engineers are well-equipped to succeed on a global scale. Your work will directly contribute to the professional growth of our team and the overall success of Palo Alto Networks.

Your Impact

• Design, develop, and maintain high-quality Systems Engineering training programs, including instructor-led, virtual, and digital courses
• Apply advanced learning principles to create interactive and engaging content, utilizing animated visuals and graphic designs to enhance learning retention
• Ensure training material accuracy and relevance through collaboration with SMEs and sales teams
• Implement assessments to measure knowledge transfer and training effectiveness
• Stay updated with instructional technologies, incorporating them into course development
• Design engaging course content for skill transfer and sustained behavior change
• Understand Palo Alto Networks products deeply to create impactful training content

Qualifications

Your Experience

• 3+ years in Technical Instructional Design or a related role, with a proven track record in SE Enablement Programs
• Solid experience with sales and technical enablement, preferably within the networking, cloud, and IT security architecture domains
• Proficiency in creating virtual, classroom-based, and digital learning courses
• Familiarity with the roles and responsibilities of sales engineers, especially in SaaS environments
• Experience with graphic design, video development (e.g., Camtasia), and multimedia presentations (PowerPoint, Rise, Storyline, Adobe Suite, Captivate)
• Strong collaboration skills and the ability to network effectively at all organizational levels
• Demonstrated ability to translate complex information into simple, universal explanations
• Capable of managing multiple projects with changing priorities, and receptive to feedback from collaborators and SMEs
• Excellent written and verbal communication skills, detail-oriented, energetic, and flexible in a fast-paced environment

Additional Information

The Team

Our Learning & Enablement organization inspires cybersecurity professionals around the world.  We drive awareness, in-depth understanding, and adoption through our customers. We motivate audiences around the world by training our suite of products to promote the full adoption of our services to protect digital environments.  It's a meaningful career path, one that requires constant learning and evolution.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due