Instructional Designer

Overview

Under the direction of the Supervisor of Instructional Design, this position: designs and develops innovative and engaging eLearning courses; administers training courses to Partnership HealthPlan of California staff; and performs other duties as assigned.

Responsibilities

Designs and develops innovative and engaging eLearning courses, with duties including but not limited to:

• Develops/updates curriculum, training materials, videos, and guides using appropriate instructional design modalities and theory.
• Works alongside subject matter experts (SMEs) at all levels of the organization to ensure delivery of accurate and timely content.
• Works with and leads SMEs through group facilitation to gather course content, then designs, develops, and implements classroom and eLearning trainings.
• Writes behavioral objectives, tests, training methodology, and course materials using instructional design theories and modalities.
• Applies alternative training mediums and methods (self-study, online, blended, simulations) to increase training effectiveness and to accommodate distance learning, learning style, and cultural differences.
• Works with internal departments to conduct performance and needs analysis for identification of training needs using performance consulting techniques and tools.
• Collaborates with internal departments for development of training programs that support business initiatives.
• Coordinates and/or delivers training programs, using appropriate instructional methods, techniques, materials, and equipment.
• Develops tools to evaluate and measure training effectiveness.
• Modifies training curriculum, as appropriate, based upon the results of training effectiveness metrics and quality review results.
• Designs content utilizing principles of design with a very strong focus in organization/layout of information.
• Designs eLearning modules, training materials, videos, and guides with an eye for professional aesthetic design and focus on the overall user experience of each course.
• Coordinates with the HRIS Administrator or Supervisor of Instructional Design to post and update course materials, evaluations, and other resources, as needed.

 Responsible for administering training courses to Partnership staff, with duties including but not limited to:

• Designs, delivers, and/or coordinates eLearning training initiatives, in partnership with other Training & Development (TD) staff, using appropriate instructional methods, techniques, materials, and equipment.
• Follows ADDIE model or similar instructional design process on all training projects.
• Modifies training programs, as appropriate, based upon the results of training effectiveness metrics and quality review results.
•  Identifies and accommodates, where possible, special training needs.
•  Travels to regional offices, as needed.

SECONDARY DUTIES AND RESPONSIBILITIES

• Develops and maintains training project plans for developed courses; reviews trainings routinely to update and revise, as needed.
• Evaluates and monitors training participants’ results and provides participants and management with data and feedback on individual performance.
• Performs other duties or special projects as assigned.

Qualifications

Education and Experience

Bachelor’s degree in Human Resources, Business Administration, or Bachelor’s degree or equivalent training experience in instructional design, computer science, engineering, business administration, or related field experience; minimum of three (3) years of experience in designing, developing, and delivering online training courses; or any combination of education and experience which would provide the required knowledge, skills, and abilities. Experience working in a health care setting strongly preferred. Certification in instructional design or performance consulting strongly preferred.

 

Special Skills, Licenses and Certifications

Working knowledge of and expertise in the operation of general office equipment including personal computer and computer software programs such as Windows-based tools and applications, MS Word, Excel, PowerPoint, and Outlook. Knowledge of instructional design best practice models, adult learning theories, and behavioral-based learning objectives is required. Knowledge and experience with eLearning tools and internet technology, including in-depth proficiency in MS PowerPoint, Articulate Storyline, Camtasia, or other rapid eLearning and video development software/tools is required. Knowledge of the California Medi-Cal program or Managed Care preferred. Experience in the development of technical training programs and end-user documentatio