Instructional Designer

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in Omaha or Chicago. 

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

About the Role  

At LinkedIn, we empower professionals to grow and succeed. As part of the Sales Solutions Customer Education team, you'll shape the way global users learn and thrive while using out tools. The Instructional Designer creates high-impact learning materials using various digital media formats for LinkedIn customers. These learning materials empower customers around the world with the best practices they need to reach success using LinkedIn Sales Solutions products.  

What You’ll Do 

In this role, you will lead efforts to determine learning objectives, establish clear timelines for deliverables, gather key requirements from partners on the Customer Success and product teams, recommend the best format to suit the learner experience, and create learning assets that serve core customer needs. The assets you create will help millions of sales professionals adopt best practices, close more deals, and see tangible value from LinkedIn Sales Solutions. You'll also have opportunities to grow in your design, strategy, and leadership skills. 

To be successful in this role, you must demonstrate critical thinking to solve complex problems within established guidelines. You must also demonstrate excellent instructional writing skills and be able to adhere meticulously to established development guidelines and templates. Establishing rapport and mutually beneficial relationships with stakeholders is another key to success. Finally, things move quickly on this high-performing team and deadlines shift to meet the needs of the Sales Solutions business. Demonstration of self-direction paired with transparent communication is a must.  

Responsibilities:  

• Partner and build meaningful relationships with key stakeholders and subject matter experts within LinkedIn’s Sales Solutions business to uncover business and learning needs.  

• Update existing Sales Solutions coursework or build new learning materials to support strategic business and learning goals.  

• Identify learning objectives tied to desired customer behavior outcomes.  

• Recommend the learning modality solving for a simple and delightful learner experience, customer behavior outcome goals, and product go-to-market goals.  

• Design learning assets balancing the need to deliver within given timelines while accounting for maintenance sustainability and localization.  

• Script, record, and edit engaging training videos to support product adoption and customer enablement. 

• Script, design, and create visually effective training PDFs, one-pagers, and user guides aligned with instructional design principles. 

• Provide graphic design support for assets and experiences published in the virtual learning center. 

• Continuously incorporate peer review feedback.  

• Manage deliverable deadlines.  

Qualifications

Basic Qualifications:  

• 5+ years of experience in customer learning, training, education, adult learning, teaching, or technical writing.  

• 3+ years of experience working with rapid eLearning development tools (Articulate 360, Camtasia etc. ), and web-based meeting tools (e.g., Zoom) to create instructionally sound content.  

• Experience with multimedia design skills, including basic video editing, motion graphics, layout design, and asset creation using tools such as Adobe Creative Cloud (e.g., Photoshop, Illustrator, Premiere Pro, After Effects), or equivalent tools.  

• Experience in Project management including execution, establishing priorities, and meeting deadlines in a rapidly changing environment.  
   

Preferred Qualifications:  

• Experience working on a global or multi-cultura