Installation and Deployment Services Manager
Hewlett Packard EnterpriseAbout the role
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
An Installation and Deployment manager oversee field-based technical teams and manages the rollouts of systems, software, or hardware. They balance the technical execution of installations with people management, ensuring that teams are fully resourced, trained, and structurally aligned with business goals.
The ideal candidate is a confident change leader who translates strategic transformation into team-level action, with proven ability to drive adoption of evolving roles, responsibilities, processes, and tools. They combine strong coaching, real-time feedback, and performance management skills with the operational fluency to enable their team through change. Comfortable leveraging AI-enabled tools and digital platforms, they model technology adoption naturally and build a high-performance culture where accountability, continuous improvement, and results orientation are the norm.
The candidate must own team metrics with a sharp focus on speed, predictability, and consistency, using both quantitative data and qualitative insight to identify and close performance gaps decisively. They are a credible stakeholder manager who connects every team member's daily activities to tangible customer outcomes — creating a clear line of sight between individual work and customer value — and leads the team to prioritize and accelerate those outcomes. A skills-based mindset, deploying talent based on capabilities rather than rigid role boundaries, is essential, as are data literacy, transparent communication, resilience under ambiguity, and an unwavering commitment to developing future-ready talent.
The Mission
As an Installation and Deployment People Leader, you are responsible for guiding a team of deployment engineers, field technicians, and project specialists. You will bridge the gap between technical operations and human resources, driving team capability, professional development, and seamless, on-time installation operations.
Key Responsibilities
1. People Leadership & Talent Development
• Manage and Mentor: Lead a diverse team of deployment and installation professionals, fostering a culture of safety, accountability, and continuous improvement.
• Performance & Development: Conduct regular one-on-one meetings, performance reviews, and career planning sessions.
• Training & Upskilling: Identify skill gaps within the team and develop training programs for optimum flexibility and adaptability to new technologies.
2. Deployment Strategy & Operations
• Project Oversight: Oversee the planning, coordination, and execution of concurrent deployment and installation projects.
• Resource Allocation: Strategically allocate staff based on skillset, availability, and project requirements.
• Risk & Quality Management: Ensure all daily pre- and post-deployment activities (costings, risk assessments,
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